Rooms are need of a make over.
Clean, spacious, comfortable
Slow to respond inquiry e-mails. Impatient and unhelpful on the phone.
Less quality than typical Hilton. It is not a staffs but building itself seems very old .
Workout facility is good, fruits available in the morning.the stafff is nice
The A/C was messed up and making a very loud noise. I couldn't hear myself think. I called and someone came but it was an hour I'd like to have back. I was moved to a handicap accessible room since the entire hotel was booked.
This Hilton is NOt in the Galleria area. The area is run down/scary.
I took one look and forfeited my money. I could not stay there. The staff were nice but I didn't feel comfortable in that area.
Modern, sleek, expensive looking lobby, very friendly staff. Three elevators leading up to our 12th floor room; there was never a long wait to go up or downstairs. The room was clean and standard. No complaints. The number one selling point was paying a 'motel' price for this excellent hotel. Will definitely be staying here again next time I'm in town.
The only complaint that comes to mind is the proximity of restaurants near hotel. There are only about 3 fast food restaurants close by. It is about 15 min travel to other options. I am not used to big city commutes, thus 15 min is a bit inconvenient for me. The reason I booked this hotel though, was for its proximity to ikea and not to restaurants. All in all, the complaint is not enough to deter me from staying here again.
STAYED FROM DEC 2015 TO JAN 2016
HAD A NICE EXPERIENCE AT THE HOTEL. STAFF WAS FRIENDLY AND POLITE. RIGHT OFF HWY/INT 59/69. ROOMS WERE QUIET AND CLEAN. NO PROBLEMS I CAN THINK OF. I WILL STAY AT HOTEL AGAIN AND RECOMMEND TO FREINDS
room service,customer service and area was very nice along with comfortable rooms and I love their luandary room .
The food in resturant was pricey compere to other places and no complimentary breakfast.
Located in Houston, Hilton Houston Galleria Area is within a 15-minute drive of Houston Museum District and Rice University. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Houston? This hotel has facilities measuring 13000 square feet (1208 square meters), including a conference center. Free self parking is available onsite.
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