Hauled our things to 3 rooms until we found 1 w/working a/c & ceiling fan.Told after check-in that they had no breakfast & that I should have called to confirm.11-11:45am Fire alarm went off twice then desk clerk knocked for us to check out. &Again@12:05
Cleanliness and friendly staff
Not enough towels
The staff response to issues.
The lights stopped working in the working.
Price and clean
The male staff was very disrespectful and rude knocked on door and rushed me out at 1030am .
Very nice staff
Yes the guy in the morning rushed me out the room
The room was big and bed comfortable. The staff was very hospitable and very nice.
The room was big and comfortable but there was a smell to it that kept bothering me threw out the night.The bathroom not very big plus the water also had smell,kind off vile smell to it. The outside looked dull but once inside it looked very nice.
Size of the rooms
The customer service when checking in. There was a young man there who goes by Q. He was very helpful and answered any question I had. He was very genuine and made my kids and me feel at home.
Cleanliness. The carpet was stained and we found some nail polish by the side of the bed.
Clean quite no smell friendly staff
The comfort of the bed and cleanliness
Staff member at front desk very rude wouldn't even greet me at check the check in window stayed seated in her chair in front computer so it made it hard to hear and communicate with her
The staff are rude incompetent and unprofessional.
Get more for your money at the Quality Suites North hotel in Houston, TX near the George Bush International Airport. Nearby attractions include Greenspoint Mall, Willowbrook Mall, Toyota Center, Downtown Aquarium and more. Enjoy friendly service and full-service amenities like a fitness center, meeting space, free WiFi, seasonal outdoor pool, free hot breakfast, and copy, print and fax services. Count on room amenities like a refrigerator, microwave, coffee maker, TV and safe. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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