最新評價
- 全部評價
- 好評
- 中立
- 負評
-
8.0
優點： Car
缺點： Customer service
評價由
提供
-
7.2
優點： - Clean car that was in the desired category
缺點： - Very limited staff availability for pick-up and drop-off
評價由提供
-
10.0
優點： Read above
缺點： Read above
評價由提供
-
5.2
缺點： The very tight grace period of 30 mins if you are late to drop off the car, will be a reason why I would make sure not to rent a car from them anymore!!!!
評價由提供
-
7.6
Decent but somewhat unsafe car
優點： They helped us change drop off locations
缺點： The windshield washer was either Frozen or broken but we couldn't clean the windshield driving on dirty winter streets which left us feeling a bit inconvenienced and unsafe.
評價由提供
-
8.0
Generally positive, but deceptive customer service
優點： Everything went smoothly with the rental itself. Although I have not yet seen the final charges on my credit card statement, so cannot comment on that as yet.
缺點： While checking out the car the customer representative asked me to choose among certain rental options in a way that made it appear as if the stated choices were obligatory. For instance, he indicated that when I returned the car I could choose between two options for refueling (both of which incur extra fees). There are, in fact, three options for refueling, the third being refueling the car oneself (in this case the cheapest option). We went back and forth for several minutes discussing the two former refueling options before I saw a sign indicating that I could, in fact, refuel the car myself. Had I not seen this sign I would have been unwittingly led into spending additional money. In a similar vein, I was asked if I would like a particular model of vehicle. I realized that I was, again, being unwittingly guided into spending more money on an upgrade rather than a choice among equally priced cars. My recommendation is that it should be fine to rent a vehicle from the Ithaca Airport Hertz office so long as one comes prepared to avoid the verbal traps that are set; carefully laid traps which are intended to make one unwittingly cough up additional money.
評價由提供
-
10.0
Excellent service overall
優點： Pick up and drop off was fast and easy.
評價由提供
-
8.0
優點： Auto
缺點： Servizio clienti
評價由提供
-
7.2
優點： - auto Pulita che era nella categoria desiderata
缺點： - disponibilità del personale Molto limitata per il servizio di prelievo e rientro
評價由提供
-
10.0
優點： Leggi sopra
缺點： Leggi sopra
評價由提供
-
5.2
缺點： Il periodo di grazia molto stretto di 30 minuti se siete in ritardo per lasciare la macchina, sarà un motivo per cui mi assicurerei di non noleggiare una macchina da loro più!!!!
評價由提供
-
7.6
Auto decente ma un po' insicura
優點： Ci hanno aiutato a modificare i luoghi di riconsegna
缺點： I tergicristalli erano rotti o congelati e non potevamo pulire il parabrezza durante il viaggio su delle sporche strade invernali quindi eravamo preoccupati e non ci sentivamo al sicuro.
評價由提供
-
8.0
優點： Car
缺點： Customer service
評價由提供
-
7.2
優點： - Clean car that was in the desired category
缺點： - Very limited staff availability for pick-up and drop-off
評價由提供
-
7.6
Decent but somewhat unsafe car
優點： They helped us change drop off locations
缺點： The windshield washer was either Frozen or broken but we couldn't clean the windshield driving on dirty winter streets which left us feeling a bit inconvenienced and unsafe.
評價由提供
-
8.0
Generally positive, but deceptive customer service
優點： Everything went smoothly with the rental itself. Although I have not yet seen the final charges on my credit card statement, so cannot comment on that as yet.
缺點： While checking out the car the customer representative asked me to choose among certain rental options in a way that made it appear as if the stated choices were obligatory. For instance, he indicated that when I returned the car I could choose between two options for refueling (both of which incur extra fees). There are, in fact, three options for refueling, the third being refueling the car oneself (in this case the cheapest option). We went back and forth for several minutes discussing the two former refueling options before I saw a sign indicating that I could, in fact, refuel the car myself. Had I not seen this sign I would have been unwittingly led into spending additional money. In a similar vein, I was asked if I would like a particular model of vehicle. I realized that I was, again, being unwittingly guided into spending more money on an upgrade rather than a choice among equally priced cars. My recommendation is that it should be fine to rent a vehicle from the Ithaca Airport Hertz office so long as one comes prepared to avoid the verbal traps that are set; carefully laid traps which are intended to make one unwittingly cough up additional money.
評價由提供
-
8.0
優點： Auto
缺點： Servizio clienti
評價由提供
-
7.2
優點： - auto Pulita che era nella categoria desiderata
缺點： - disponibilità del personale Molto limitata per il servizio di prelievo e rientro
評價由提供
-
7.6
Auto decente ma un po' insicura
優點： Ci hanno aiutato a modificare i luoghi di riconsegna
缺點： I tergicristalli erano rotti o congelati e non potevamo pulire il parabrezza durante il viaggio su delle sporche strade invernali quindi eravamo preoccupati e non ci sentivamo al sicuro.
評價由提供
-
5.2
缺點： The very tight grace period of 30 mins if you are late to drop off the car, will be a reason why I would make sure not to rent a car from them anymore!!!!
評價由提供
-
5.2
缺點： Il periodo di grazia molto stretto di 30 minuti se siete in ritardo per lasciare la macchina, sarà un motivo per cui mi assicurerei di non noleggiare una macchina da loro più!!!!
評價由提供
