The hotel was clean and well maintained as shown in the pictures
Firstly, there was one person in staff that spoke English! And the rest of them and the female owner was hostile! I booked the hotel through Kayak -> booking.com and I did not know that Booking.com doesn't charge me the money and that I have to pay the hotel. She was literally shouting at me in Turkish! However, I had to stay there given that I made the reservation and I had a flight to catch in the morning! So, I took the room! The room looked perfectly clean and well maintained! However, after a few minutes power went down! I went out and closed the door behind me - and couldn't open it back - even with the key - and - the staff were not able to do anything about it! So, I just left the hotel for a few minutes for a walk! Next, when I slept, at about 10:30pm, the staff actually walked into my room! I was appalled, and extremely violated by it! He actually unlocked the door and came in, saw that the light was switched on, and closed the door! Then he knocked on the door - saying that he needed some info as his system crashed! The rest of the night was scary to say the least! The hotel is very well maintained - but it is some of the worst treatment I have ever faced! Period! I would never recommend it to anyone!
Location is useful since is no far away from the airport.
They offer a service to bring you to the airport and if you request it, they say it is no problem. But when you come to reception for checking out, they just call a taxi at your expense. To find this out, and wait for the taxi when you are not plenty of time is specially upsetting.
The stuff attitude
Aircraft noise outside
Ideal for erly morning flight from Istanbul airport
It was fine
Close to Atatürk airport, clean rooms, good continental breakfast, nice staff
Taxi had difficulties to find the hotel, even it is quite close to airport
the location in outskirts of a small town with panoramic wievs of the lake Marmara. Convieniently near the international airport.
A very nicely appointed and spacious room. Clean and well presented.
Stated as being within 1km of the airport but was 13km by road. Rooms facing the side roads very noisy. Window did not seal making the noise much worse. Silly failure to seal shower meant entire room was continuously wet.Light did not work. Telly fauty. Small items but unnecessary problems. Breakfast was a sparse affair and freshness in question
1. Nice breakfast. 2. Location is very close to the airport, though still quiet. 3. Big room with good design. 4. Big TV with hundreds of channels in many languages - nice to watch in the evening
1. They charge extra tax that wasn't included in the booking price - something about 4 euro. 2. Transfer service to the airport is expensive, taking a taxi is twice cheaper. 3. I arrived in the evening, and it was really dark in my room - lights on the ceiling were all working, but they didn't seem to produce any acceptable lighting and there was no table lamp or something in the room. So I had to ask for some more light, and they just gave me a table lamp from another room that wasn't occupied at that time. 4. There are several buildings in the hotel and it's not that easy to find your way to the lobby or other places without assistance, so would be nice if they put some directions. 5. No public computer in the lobby.
the hotel itself is not a big deal - when i got there it looked a bit like being under construction and renovation; the furniture was nice and clean but also looked a bit old; toilet was also clean and everythign was working; the staff were ok and helpful; the surrounding area -called florya- is very nice and clean and all the main streets and buildings were surrounded by gardens- a lot of flowers and trees; nice shopping area too; very close to the airport which is confortable if you need to catch a flight.
The bed was excellent and the room was quiet as requested
Unlike it's brochure information the restaurant, pool and gym were not available. Bedside lights had no bulbs and the shower water leaked through to to toilet. I called reception three times to get the TV operating. I walked to the local park to get food. The taxie could not find the hotel easliy as the plastic name on a sign had twisted. I expcted much more!!!
All things according to price are good there is one problem and that is distance to city center
根據1則評價
清潔度
舒適
設施
地點
登記入住 |
14:00 |
退房 |
12:00 |
政策根據不同房間類型和供應商而異。