麥阿索斯酒店 - 伊斯坦堡 My Assos Hotel

The Turkish Bath in the hotel was excellent although the facilities were limited

Lots! Firstly, they gave our room away and charged our credit card for the first night because we were not there at 6pm....we arrived at 6:45pm. Not in my view a late arrival. Secondly, the 'sister' hotel we were sent to on the first night was a disgrace. The bathroom had not been cleaned, dirty towel and used soaps, was moldy and cracked tiles and sink. The air conditioning did not work in either hotel and the rooms were onto a main road so leaving the windows open was not a great option. The staff tried to seel us a tour by mis-leading us about what was included because we had chosen a tour from an independent operator. Finally, they held our transport to the airport while they argued about minibar charges causing a delay.

This hotel has a great location.

First, they gave us the wrong room, and they did not want to change it. They where complaining to us that if they change our room to the right one they will not be able to sell the room we got that day. The breakfast was also a bit poor.