伊斯坦堡亞洲萬豪酒店 - 伊斯坦堡 Istanbul Marriott Hotel Asia

The facilities were excellent.

Yes. On the 18th there was a wedding with loud music which kept me up until 2:00am. I started calling around 11:30 pm. I was told the music would be off by 12:00. It was not. I called back at 12:30. I was told a manager would contact me. He did not. When I called back after 1:20 I was told the manager would call me again. This time he did. The loud base did not stop until after 2:00, at which point I could not go to sleep. The next day, the 19th, was a wash because when I was finally able to go to sleep, I did not wake up until after 12:00 pm wasting a precious day of my vacation in Istanbul. There was no sense of remorse for the inconvenience or about the misrepresentations about when the music would stop.

The Hotel staff were generally very helpful, but sometimes could not understand English which surprised me for a 5 star luxury hotel. the rooms were very well kept.

When I arrived the room that I had booked (room with 1 King size bed) was not available. I was put in a room for 1 night that had 2 double beds, which meant that I had to re-pack my luggage to move to my preferred room on the second day of my visit. Also I would have expected more staff to speak english