Staff are terrible
Hotel is great and great Location staff are terrible
Staff Andrea is very rude. Still waiting for a return call from the manager
Beautiful place.... I will stay here again.
The complimentary breakfast wasn't stocked and tables were not cleaned.
The staff were welcoming and friendly. The room had a small kitchen with a full sized refrigerator, microwave, small stove and dishwasher.
We had condensation dripping from a vent on the ceiling in the bathroom, just in front of the toilet on the 1st night. The fitted sheet wouldn't stay on the mattress so we'd wake up in the middle of the night because we'd be brushing up against the bare mattress. The bed cover was weird as well. It was almost like a mattress pad and a coverlet that had a small foot wide fold over that the pad fit into. I'd never seen anything like it. The TV had a weird smear across the whole screen which was noticeable and was never cleaned during our 3 night stay. And like another guest noted, the left elevator was slow and it didn't seem like the door close button worked at all since you had to wait a very long time for the door to eventually close. We won't be choosing this hotel again on our next visit to Erie.
Pros and Cons...overall a great weekend!
Was able to check-in earlier than 3pm. The room was a nice size. The hot tub was great! The complimentary hot breakfast was very good. Check-out at 12pm was very nice to have. The shutterfly free book coupon was a nice perk too. Full fridge/freezer, stove top, dishwasher & sink was great to have in the room.
Room was listed as a "queen" suite, but we only had a "double/full" bed, not a queen. The pool water was too cold to be enjoyable. You had to get out right away. The left elevator was very slow. The door close button wouldn't work. It made noises when running - a little bit scary. Back sidewalk was not salted so there was a lot of ice on it. My mom is handicapped and it was very difficult for her to walk on the ice. We tried to help her, but we were afraid of falling ourselves. No ice machine available to guests.
The newly renovated Homewood Suites by Hilton Erie is located close to the scenic beaches of Presque Isle State Park, found on Lake Erie. We are situated near a range of locations, including Erie Bank Sports Park, Erie International Airport, and the Erie Maritime Museum - featuring the tall ship U.S. Brig Niagara. We have great connections to many local businesses, including Erie Insurance, GE Transportation/Wabtec, Lord Corporation, UPMC Hamot, and AHN Saint Vincent Hospital. Our hotel also has 624 sq. ft. of meeting space available for daily or weekly rental. WiFi, parking and breakfast are complimentary with your stay. With 89 spacious suites on site, guests can choose from a One Bedroom Queen Suite, a King Studio Suite. or a Two Bedroom Suite, all rooms have a pull out sofa. Each room also features a fully equipped kitchenette with stove tops, a full sized refrigerator, microwave, toaster and dishwasher. Whether you're traveling for business or pleasure, Homewood Suites by Hilton Erie will provide you with all the amenities to help you relax and feel at home.
預訂了從即日起至2020年6月30日入住伊利惠庭套房酒店 - 伊利的旅客，均可申請全額退款。預訂時標註為「不可更改或取消」的訂單同樣享受這一政策。詳情請瀏覽希爾頓酒店集團有關新型冠狀病毒的專頁。
伊利惠庭套房酒店 - 伊利的位置在2084 Interchange Road，距離伊利市中心6.7公里。 Millcreek Mall是距離伊利惠庭套房酒店 - 伊利最近的地標。
伊利惠庭套房酒店 - 伊利的入住時間為15:00，退房時間則為12:00。
伊利惠庭套房酒店 - 伊利有提供免費Wi-Fi。
伊利惠庭套房酒店 - 伊利有提供免費停車。
伊利惠庭套房酒店 - 伊利沒有提供免費機場接送服務。
伊利惠庭套房酒店 - 伊利距離伊利6.1公里。 伊利惠庭套房酒店 - 伊利距離詹姆斯敦（紐約） Chautauqua County69.6公里。
伊利惠庭套房酒店 - 伊利歡迎住客攜帶寵物入住。
伊利惠庭套房酒店 - 伊利有附設泳池。
伊利惠庭套房酒店 - 伊利已採取以下的措施：