The relaxed atmosphere,the food was first class. Friendly staff on hand. I loved the pool and spa.A very good 4 star hotel.
I would have liked a map to find my room. Im terrible at directions and kept getting lost. Maybe have some landmark pictures. Go left at the Picasso sort of thing.
On Arrival the Hotel was well presented
Room was nice, However the bathroom was dirty, mould / discolured around the bath and shower screen quite off putting. Sorry
use of the spa facilities
really creaky floors
The receptionist ( training to be a clinical psychologist ) was the most smiley ideal receptionist and of course gave the most wonderful first impression.Other staff excellent ,good breakfast and inclusive use of the spa is terrific value.will come again.
The electric storeage heater in room 60 was not particularly efficient
In ownn grounds, pool and gym, friendly and helpful staff
The spa facilities were very good
On the whole the hotel staff all gave poor service
Staff in Restaurant wore "grey" shirts which originally would have been white. If the table cloths can be a bright white why can't you put the staff's white shirts in the same wash?
The room overall was very good plenty of space. The decor was to a high standed.
The shower was poor, breakfast was not the best! the tv in the room should be updated.
Bar staff and poor service there
As a wedding function was held that evening a party followed in the corridor and in adjacent bedrooms until 3am (yes!!! 3 in the morning) which made it very difficult to get any sleep. Other residents complained loudly and the hotel management were nowhere to be seen. I will not stay at this hotel again!!!!!
Mercure Shrewsbury Albrighton Hall Hotel & Spa is set inside a beautiful 18th century Manor House, boasting 15 acres of beautifully landscaped grounds and an ornamental lake. This 300-year-old hotel has 87 guest rooms and is conveniently located just four miles from Shrewsbury centre and 3km from Shrewsbury railway station, making it easy for guests to explore the medieval market town. The location and comfort of this hotel make it an ideal location for relaxing weekend breaks and business trips.