Room was not what I expected not clean
Elevators didn't work. Sketchy parking "garage". Dirty hallways and carpet. Overall sketchy room and experience. Front desk screwed up our keys as well.
Nice hotel, bad location
The staff were friendly and accommodations were adequate.
The parking was horrible!!! And the room was noisy! You could here everything going on outside over the a/c (granted our room was on the second floor). I would suggest staying on an upper floor to help combat this issue or request a room that doesn't face the road. There were several spots on the wall where the Sheetrock was damaged by furniture that made the otherwise nicely equipped room feel cheap.
Our first room had all the drawers & microwave open and seat cushion sitting up at 45 degree angle in chair when we walked in. Front desk game us a different room. Unfortunately, it was all the way on the end next to train tracks. Heard loud metal squeaking sound and had to put sound machine app from iphone on to drown it out. Parking lot is not great either - hard to turn around and lot is small. Would choose somewhere else next time
The Friendly staff and appearance
There should be a fridge in the room
Centrally located for my traveling needs...
Bad parking and hard to get to
Bed seems more comfy, new fridges that work, new paint in rooms. Good location, nice bartender.
Building renovations are ongoing but until someone does some finishout its still a mess. Restaurant/bar is always out of food, mixers, napkins, etc. Doesn't seem like management cares. Lock on my room didn't work, easy fix but it wasn't done all week. Asked to repair cable to tv, It was eventually replaced but thr wall connection was left hanging out.
Bed was great, lobby had been renovated and looked fine
Renovation wasn't complete. Halls smelled of old carpet. Room carpet was old. One room missing toilet paper and coffeepot. AC wouldn't stay on and had to be turned on manually during the night. My room - the coffeepot didn't work. When I called the front desk at 7:15, they said they couldn't get me one until housekeeping came in at 9:00
A Newly Renovated Hotel in the Heart of Downtown ShreveportThe Holiday Inn® Shreveport Downtown's service, location and amenities make us the preferred choice for travelers enjoying Shreveport/Bossier. Situated one block off I-20 in the heart of downtown, this newly renovated hotel offers travelers quality accommodations within walking distance of the city's most popular casinos and the Shreveport Convention Center. Shreveport Regional Airport is just six miles away and a free airport shuttle makes travel a breeze for our hotel guests.Whether you are in the Shreveport / Bossier area for business or pleasure you will have much to do, from the thrills of downtown Shreveport casinos like Sam's Town, Horseshoe, Diamond Jacks, Boomtown and Hollywood Casino to shopping at Louisiana Boardwalk and Pierre Bossier Mall. Other nearby attractions include Louisiana Downs, Water Town USA and Festival Plaza, home to north Louisiana's biggest festival, the Red River Revel.The Holiday Inn® Shreveport Downtown is conveniently located near the airport, Convention Center and area companies as well as LSU Medical Center, LSU and Barksdale AFB. Are you planning an event in downtown Shreveport? Our location and facilities are ideal for all of your meeting and event needs.The Holiday Inn Downtown Shreveport features a 5,500-sq-ft of flexible meeting space. The facility also features free Wi-Fi access, A/V equipment, on-site catering and a professional sales team.
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