Comodity and staff was good
The room was smaller than expected
Good for 2
Big surprise was that the water is from a spring under the hotel! Smaller room than expected but had all the expected amenities. Great location to downtown, Nishiki market, Gion, Arashiyama.
Pictures made rooms look bigger. Staff weren't very knowledgable about traveling to Narita, but we got great info from the travel office next door and JTB in Nishiki market.
The location was great, the coin laundry was helpful, people were very friendly
Small room, couldn't even open a suitcase. They said it was air conditioned, but it was just some blower. At least we could open a window. Even though it was a non smoking room, it had some smell. No room safe. It was billed as a superior double ... that means 1 bed jammed into the corner. I had to crawl over my husband to get out! Would not stay there again.
Great location, excellent accomodations, Great Pri
The location is perfect to walk to restaurants, shops, buses & subway trains. The staff and accommodations were outstanding. The price was very reasonable.
They charged extra for two beds rather than a king.
Just where you want to be!
I stayed at The Kyoto Royal Hotel and Spa for my first trip overseas as well as my first trip to Japan. Some of the cultural differences where noted such as heights of sinks, counter tops, and showers. The room I stayed in had a Double Semidouble-deluxe bed. It was in fact 1 bed and was comparable to a full/queen size. I thought there would be two. The bed could sleep for two I suppose. The room I had was just enough to accommodate myself. Seeing as I am a minimalist and being a lone traveler, this worked out fine for me. The hotel is right next to a subway station, river walk, and market the next block over. I highly recommend getting the breakfast buffet included with your room. It is totally worth it! The Prandina does a excellent job with both food and staff. Food is excellent with a wide variety of choices. You have the option to eat local foods or foods that you would eat if you were back home. The food presentation is wonderful and is replenished very quickly. Hotel staff is very friendly and are very professional. Hotel staff also opens doors for you when getting out of the taxi! No need to walk far for access to transit or taxis, Taxis are ready available once outside the hotel lobby and bus stops are right outside the hotel as well. You will just need to know what bus or train to take (research that to death before you go! It can be overwhelming and you will probably get lost at some point). I believe bike rental is available at the front desk as I saw the same bikes everyday. I did have a local friend visit me daily as I toured the city. She traveled by bike and the hotel stored her bike in their storage free of charge while we were out in a separate location from the fore mentioned bikes. Also, if you are flying back home from any of the Osaka Airports, the hotel can request for a shuttle service to pick you from the hotel up to 1 day prior by 12:00 noon at a cost to you, which you must pay the driver at the time of pick up, The cost will vary by service provided and service rendered. I do hope this review is helpful to someone and, Yes! I will stay there again on my next trip to Kyoto, Japan.
There's a smoking floor and they will try to put you in a smoking room even when you booked nonsmoking. Not that it matters, you can smell the smoke throughout the hotel. Bed was like sleeping on a floor
great location, clean and comfortable, basic rooms
We were a group of 5 adults traveling throughout Japan. The Kyoto Royal Hotel offered great convenience, but the rooms are very basic and smaller, and the bed cozy for me and my 6'3" husband. The concierge was absolutely very accomodating, but there was a bit of a language barrier, so just be sure to ask a lot of questions to ensure you understand! I would return there. Good value. Huge breakfast buffet.
Clean room, spa service was excellent! Staff was super helpful. Convenient location.
No hot water for showering. I opened the window and got all the smoke from 1 level lower. Breakfast buffet so/so.
Great location. Close to subway station
3 stations away from Kyoto's main subway/train station. One exchange needed
Great location and clean room
Great customer service!
One of the few hotels where the staff speak English. Extremely friendly/helpful staff. Close to a subway station and Gion district for shopping/food. Nice bathroom products.
friendly staff, clean and comfortable hotel. Close to metro and shop and restaurant.
no concıerge service on mondays!! curry smell ın the lobby area end even ın the higher floors. hotel staff rude.
The hotel is very centrally located and therefore you can easily reach all the nice sites in the wonderful city of Kyoto.
The hotel staff speaks English very well, but is not very flexible in making arrangements for the costumers.
Room is enough big, bath room is good. Only one lift on the floor and we had to walk a lot to reach our room.
Staff don't speak English well enough, hotel is not very clean, far from the station. There is no any spa or onsen in the hotel ! What they call spa is the beauty salon.
The Hotel was very nice located, near to the metro station and shopping area, very clean
Concierge desk personnel does not operate at all hours.You have to ask front desk for help and some are not very patient to explain.
Very nice buffet dinner
All was good service!!
Excellent buffet dinner with resonable price
All was good