Very friendly employees and good service.
Not that I'm very much into television, but I was disappointed that there was only one English channel (CNN). It shouldn't be so difficult to get BBC, Eurosport and / or others as well.
staf was very friendly, the japanese restaurant was good
The hotel is ok.
stayed 8 nights at this hotel,reception staff very polite and helpful at all times,very convenient for shopping,we stayed here as it was quite near to spa franchorchamps grand prix circuit.although i didn,t use it,the rest of my family took advantage of the sauna and steam room which was offered free of charge.the room decor was pleasant and always cleaned well every day.
my only groan would be the beds which were too soft,felt like you were lying on a marshmallow.
The hotel and parking is very central to visit the city.
Nice easy walk to the centre of Aachen so you can see the sites etc. Some great bakeries around for breakfast. Central.
Restuarant seemed expensive and local restuarants offered better value
Friendly and efficient welcoming, advice and service
The staff was very friendly and they tried there best to help us with making arrangements with my bad German skills and their good english skills everything worked out just fine. The rooms were very nice and exactly what I expect when traveling Europe. The A/C in the rooms worked good, the high temp the day of our stay was 85.
The hotel parking garage was full. The charge for the breakfast at the hotel was 14 Euro a person, plenty of backeries near by where you can get breakfast for 2-4 Euro a person.
Helpful staff, light/bright room with salt crystal lamp. Nice to have tea/coffee-making facilities. Good authentic meal in the Japanese restaurant. A few minutes walk to the old centre.
The Best Western Plus Hotel Regence is conveniently located in the historical centre of Aachen. Our staff will give you all necessary information and be your partner in answering all your questions. The hotel includes a lounge, sauna/steam bath, daily newspapers, fax and photocopy service, 24-hour front-desk, baggage hold, express check-in and check-out, concierge, elevator, safe deposit box, laundry and valet service, meeting and banqueting facilities. All guest rooms are equipped with satellite TV, AM/FM alarm clock, coffee or tea maker, mini bar, hair dryer, cosmetic mirror, air conditioning, telephone, in-room safe, Wi-Fi and bathroom amenities. Enjoy our breakfast buffet at the rate of 16.50 EUR per person per day. Enjoy your stay.