Location and convenience
Requested kitchen utensils, but staff told me I had to wait until the next morning. Rooms were cleaned only on certain days. Room was not cleaned during our stay. Sofa bed mattress had crumbs on it. Stairwell was not clean.
I accidentally dropped my key card down drain in parking lot and they could give me another one
The staff was awesome. During my check in, one of the Male staff (wish I knew his name) went above and beyond my check in. Awesome customer service The room was clean with no odor and quiet. The bed, OMG so.comfortable. The.location allow you to.enjoy t
As Soon As I Pulled My Covers Back, My Sheets & Quilt Were Fulla Blood They Wanted Me To Change My Own Sheets.. I Will Not Be Staying Eva Again
Very understanding and friendly. Helpful staff.
The fact that each staff member has positive attitudes, kind words, very attentive if I need anything always a helping hand & great vibes all the way.
Great Experience 100%
Clean environment, positive attitudes from staff . Well behaved guest
everythjijng was adequate as ususal
Room was clean and A/C worked. In addition, the room was quiet and I did not hear the train or roadway traffic.
The hotel has no lobby or room to have breakfast. The so called free breakfast was a joke. The only thing to eat were granola bars and oatmeal packets. There was no milk for the oatmeal. It was the skimpiest free breakfast I have seen. Coffee was good.
The location was great.
Two things really stood out. One was that the television was not clear; there were lines across the screen on every channel and it was very dim. The second thing was the air conditioner. Every time it came on it sounded like a freight train coming in.
It was in a great area and was reasonably priced!
The room had an odor. The bathroom fan didnt work. There was a drawer and shelf broken in the bathroom (I did not care about the drawer or shelf). The linens were not the cleanest.
Its clean and the staff is amazing
With a stay at Extended Stay America - Atlanta - Buckhead in Atlanta (Buckhead), you'll be within a 5-minute drive of Legoland Discovery Center and Phipps Plaza. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.