The staff speaks English which is a plus. The hotel is in an excellent location.
Although it seems like common practice in China having to leave a room deposit is extremely annoying. The hotel is listed as a 4 star but it is not western 4 star.
the hotel has good location, very convenience access to many different attractors, and surrounding area is not crowded as some hotels close to NanJinRoad. CCTV on hotel floor, feel safe...
No free internet in hotel. The customer need to pay 30RMB/Hour or 60RMB/24Hours for internet access. It's ridiculous for a 4 Stars hotel.
The spacious room and the staff.
The food is fair enough needs more improvement in taste variety and should traditional chinese food.
Location is good
This is not a 4 star hotel! Expensive price for what it is. Poor service. Toilets and shower was really smelly! Expensive internet. The Tv cabinet door stayed in my hand when i oopened it! Breakfast buffet is ok but not great.
Very comfortable hotel with generally helpful staff. The concierge and door staff were particularly helpful and polite. Room and bathroom were very nice.
Reception staff rather abrupt. Hotel documentation about eating facilities in the hotel (cafe, restaurant) were not accurate as to times when they were open and food which was available. Not enough seating in main lobby of hotel.
For muslim travellers, great choice. Muslim restaurants are just around the corner.