Staff needs more training
Staff doesnt know how to welcome or talk politely.
With a stay at Grand Mercure Shanghai Century Park Hotel, you'll be centrally located in Shanghai, a 2-minute drive from Shanghai Science and Technology Museum and 7 minutes from Oriental Pearl Tower. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.