上海璞邸精品酒店

Used to be great

The rooms are still gorgeous, large and very comfortable. They are beautifully designed and a real joy to stay in.

It's been a while since I have stayed at the PUDI. I used to be a regular. Management has obviously changed and it's not at all what it used to be. The staff used to be so well trained and such a pleasure to interact with. What happened? The lobby decor is now moderate, mainstream China with tacky signs posted etc. The staff is poorly trained, although the woman that checked us in was reading a book on hotel management. This used to be a first class boutique hotel, but no longer. The dining room decor has become super tacky and the one breakfast waiter was poorly trained. Horrible breakfast selection and dirty plates sat on the table until we moved them. Why take a great little hotel and make it more ugly and provide worse service? It was a shock to see what has been done to this hotel. Such a shame.