搜索飛往倫敦 希思路機場的便宜機票

優點： "Amazing"

優點： "Crew was very nice, toilets clean."
缺點： "Flight delayed 2 times, didn’t receive text or Email from the second delayed"

優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."

缺點： "Better seats and food. More water please"

優點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
缺點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."

優點： "Seats were comfortable, crew was good"

優點： "Crew was great. Economy premium was definitely worth the extra cost"
缺點： "I wish the flight wasn't 13 hours haha"

優點： "Food is the best of any airline service"

優點： "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"

優點： "Everything"
缺點： "Nothing"

優點： "I like the service. I love the food,"
缺點： "Nothing for complaining, everything is good"

優點： "The crews' smile and politeness were excellent."
缺點： "The line was way long to check in at the Narita International Airport."

優點： "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
缺點： "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."

優點： "Food, service"

優點： "The food, choices of entertainment, and the crew"
缺點： "Nothing"

缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"

優點： "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."

優點： "The crew is so friendly, planes are nice and pretty good movie selection. They are nicely organized too. All of the American airline companies should learn from them!"
缺點： "Food for vegetarians is not very good. But they certainly feed you a lot."

優點： "It was fast and the crew got right to it as far as take off and getting home."

缺點： "Everything"

優點： "Food was quite good"
缺點： "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."

優點： "Great crews and good foot space!"
缺點： "Food was terrible! Getting worse every time !"

優點： "Great service."

優點： "Huge plane with nice leg room and space. Attentive attendants with excellent service."
缺點： "Didn’t care for the food nor movie choices."

優點： "The staff was so friendly, attentive, helpful and pleasant!"
缺點： "14 hours on a a plane is a long time, no matter what :/ but it is amazing to be able to fly across the world in a day! The meal schedule was weird, but after we figured it out, it was fine, and the food was pretty good too."

缺點： "The VOML food"

缺點： "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."

優點： "The meals were healthy Japanese meals with lots of vegetables"

優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
缺點： "Nothing"

優點： "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
缺點： "Cabin is bit old, seats don't recline enough, smells musty."

優點： "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
缺點： "The premium economy seat was about average. Comfort okay but not the best for sleep."

優點： "flight attendants excellent"

優點： "Drink"
缺點： "Nothing"

缺點： "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."

優點： "The crew was very efficient and the food was also good"
缺點： "You should add some veg dishes"

優點： "Everything"
缺點： "Nothing"

優點： "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."

優點： "Very comfortable"

優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."

優點： "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."

優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"

優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."

優點： "Good staff, good service, good entertainment"
缺點： "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."

優點： "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
缺點： "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."

優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

優點： "Was able to request a gluten-free meal for the flight"
缺點： "Nothing"

優點： "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
缺點： "The only gripe for me would be the movie selection. There are not that many choices."

優點： "Legs-room was good."
缺點： "Sit have good legs-room, but not a great comfortable sits... Food can be better."

優點： "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
缺點： "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."

優點： "Crews sympathy’s"
缺點： "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"

缺點： "Better movie selection. Better organized boarding in Frankfurt"

優點： "Cabin crew was amazing!"
缺點： "Food was mediocre and we've had better on Singapore Airlines before."

優點： "The crew were excellent"
缺點： "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

優點： "Average flight"
缺點： "Seats on this aircraft have very upright seats. Not very comfy"

優點： "Excellent"
缺點： "No complain . It’s singapore airlines and not dirty air India or jet Airways"

優點： "Friendly crew and spacious."
缺點： "Food could be better"

優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."

優點： "Foods. Drinks. Entertainment."
缺點： "Nothing. Everything’s so perfect!"

優點： "Generally good Flight was operated by Silk Air"
缺點： "Entertainment score is not meaningful because of the short flight time."

缺點： "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."

缺點： "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"

優點： "The service is exceptional!"

優點： "Everything"
缺點： "N/A"

缺點： "The toilets were a little unsanitary."

優點： "Quick boarding. Great entertainment system Good staff"
缺點： "Not comfortable seats"

優點： "Easy red eye flight, just slept the whole way"
缺點： "Singapore airline is always awesome. Crew professional and very caring"

優點： "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

優點： "Espresso coffee, champagne, crew, headphones"

優點： "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
缺點： "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."

優點： "Spacious and comfortable bed."
缺點： "The food wasn't that great. Average at best."

優點： "nothing"
缺點： "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

缺點： "The seat's recline button was broken which meant having to sit for 12+ hours upright. Upon hearing that the seat was broken, the airline crew offered my mother a check for 100 SGD (14% of the ticket value) to be used on Singapore airlines (for the discomfort caused for over 50% of the flight time). They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats (note that the broken seat was not aisle). So it just shows that they don't want to accept that they messed up. They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again."

缺點： "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

缺點： "Some staff not courteous which surprised me"

優點： "Great service and comfort."
缺點： "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

優點： "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

優點： "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
缺點： "All good"

優點： "Loved the hot towel service"
缺點： "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"

優點： "It was good"
缺點： "Nothing"

優點： "Everything"
缺點： "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"

優點： "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."

優點： "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
缺點： "Not much. This airline is up there with the best."

優點： "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
缺點： "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."

優點： "The service, kind and pleasant."

優點： "Crew was nice"
缺點： "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."

優點： "Love the service at Singapore Air. Very attentive and accommodating."
缺點： "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

優點： "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
缺點： "Economy class isn't great for a long haul flight but the staff make it much more bearable."

缺點： "All good"

優點： "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."

優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("

優點： "Customer service and food couldn't be better."

優點： "crews are energetic and warm welcoming passengers."
缺點： "aircon temperature is too hot for seat 50H area."

優點： "Great price"
缺點： "Food is not good"

優點： "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."

優點： "Changed by very helpful ground staff from lousy seats to exit row at no cost."
缺點： "Entertainment interface showing its age."

優點： "Friendly and approachable"

優點： "Everything on time."
缺點： "Nothing really bad one food on return flight not great but ok."

優點： "None"
缺點： "All"

優點： "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
缺點： "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"

缺點： "Everything was excellent. Left Bangkok on time and arrived slightly early but that’s good. Food was excellent and the staff were very helpful and friendly"

缺點： "Only the space was lacking...not a lot of room for such a long flight and having to sleep. But it was okay!"

優點： "機組人員很貼心"
缺點： "無"

優點： "提供牙刷、拖鞋、眼罩的設備，不用怕肚子會餓!"

缺點： "Flight delays is never appreciated."

優點： "Because of a long flight, Eva should provide more food in between"
缺點： "Satisfaction"

優點： "Boarding on time and the flight arrived earlier than schedule."

優點： "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
缺點： "Children's meals can be changed a little more, then the amount is a little less!"

優點： "crew is very polite and thoughtful"
缺點： "movie options were very limited"

缺點： "The airline went on strike and I have to go through the process of disputing the charges since I had no airplane to board. Really caused a problem since it was a international trip."

缺點： "桌子太小。菜盤太擠。包裝蓋子都不好放。椅背袋資料太多太擠。盤子等太輕容易翻倒。"

優點： "Crew very fast in serving dinner"
缺點： "Flight late"

優點： "The crew is better than many, but not as “all smiles” as I remembered"
缺點： "More Asian hospitality, 3/3/3 seating instead of 3/4/3 seating in economy"

優點： "Flight was what I had expected."
缺點： "Yet another delay, so departure as per schedule would have been good."

優點： "The crew was very warm hearted to offer small toys to my 3-yr old niece to comfort him during the flight."
缺點： "The meal was a bit disappointed for it is only sandwich with cold chicken meat... not even offer hot food option especially for kids/elderly."

缺點： "Food needs to be improved. Other than that excellent travel experience."

缺點： "A booking number of two seats should be put together. This is the first time I experience this, and I booked premium tickets."

優點： "Good movie selection"
缺點： "Nothing."

優點： "Nice wide comfrotable seats. The crew and staff were friendly and efficient."
缺點： "The food was just average. The overweight lady by me was all over my space. I wish airlines would tell passengers to consider thier neighbors and ask then to respect pooples space."

優點： "There was a decent movie collection to watch."
缺點： "Seats were crammed, not enough width or legroom. Staff not that friendly. Food was alright but nothing to write home about"

優點： "I was late for my flight and the crew got me on standby for the next flight. No charges and no charge for checked bag. Exceptional customer service."

優點： "EVA crew was wonderful and hardworking"
缺點： "Did not like our seats and weight limits for carry on"

優點： "EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay"

優點： "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."

缺點： "飛機太簡單"

優點： "Despite the short flight, they still served a delicious meal! Great movie and music selections. Would definitely fly them again."

缺點： "機組人員服務態度可以再加強"

優點： "Great service"
缺點： "They treat everyone so well"

缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"

優點： "飛機降落技術不錯"

優點： "Good Service and Very Polite"

優點： "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
缺點： "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."

優點： "Good service, ground staff and on flight"

優點： "Service was incredible"
缺點： "The food wasn't great"

優點： "The flight to Taiwan from LAX was miserable. It was so hot i sweated the entire 14 hours. Was told they cannot adjust it. Easier to get blanket to be warm no way to cool off"

優點： "飛機新，"

缺點： "Delay for 1 and half hour"

優點： "I must say I was skeptical on my first flight with this airline. Staff was very nice. The lady that did my tickets left a very nice note on my plane seat. The ride was very comfortable. The plane and restroom were neat and orderly. I would definitely recommend to my fellow travelers."
缺點： "My fruit platter was all fruit that was not ripe, but no big deal."

優點： "Friendliness, comfy seats"
缺點： "food,"

優點： "I Like the AirPlane d staff but not d food.There food should needs improvements it looks ordinary."
缺點： "Absolutely their “FooD” a lot of riders or my friends & family complains their food."

缺點： "Airline seemed to be extremely stingy with the food and beverages during my 12hr + flight. Felt like I had to fight for every little bit of extra scrap of food and explain why I needed it. It was also very limited options almost everything in the menu contained pork and if you did not pre-order a meal in advanced then it was hard for you to get anything else to eat. Airline also forces you to take out your headphones from the TV set almost 20 minutes before arriving for some odd reason. And on my flight we had a two hour delay on the tarmac."

優點： "service on time and great staff"
缺點： "all good"

缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"

優點： "Seat is reasonably comfortable in Eco Plus"
缺點： "Inattentive flight attendants, forgot my drink order and very stingy with the amount served. No apology from the crew for the 60 minute flight delay. Also poor communication during the boarding process with the delay: didn't communicate the delay until after the scheduled boarding time and provided no firm rescheduled time until right before boarding actually happened. Poor planning all around."

優點： "Liked the seats, legroom. Good value for price."
缺點： "Food could be better. Crew could be friendlier. They did their job but did not have the warmth of crew of other airlines I’ve flown."

優點： "Eva Air handle my check in luggage very well, extra helpful."
缺點： "Eva Air check in counter staff in Cebu, Philippines had a hard time with my Star Alliance Premier Gold status. They probably need more training with computers and dealing with Star Alliance members. They were very nice though, and apologetic for the inconvenience I had to go through."

優點： "New equipment and incredibly good crew. Seats were actually roomy and comfortable."

優點： "I love the meals, complimentary drinks and the entertainment."
缺點： "Not enough space to rest comfortably"

優點： "Great"

優點： "I love the price, all staff was kind and helpful and the seats are comfortable."
缺點： "I didn't like the food. Most of it made my stomach upset so I didn't finish and landed very hungry. The entertainment was limited as well. For a 13+ hour flight I was disappointed with the amount of TV shows and movies I had access to. I would still recommend EVA to friends and family with a warning to bring approved food and entertainment."

優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."

優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "加強空服員訓練"

優點： "Crew looked stressed and rushing things. Didn’t look very friendly."
缺點： "Smiling crew"

缺點： "Just because I have bought my ticket on points I was not given a chauffeur driver."

缺點： "My judgement will be unfair cause I love Emirates airlines"

優點： "Crew was good and seats were comfortable."

缺點： "Too many security checks at the airport. multiple times opening bags even after through security and scanning. Meal times were at weird times. Dinner at 5am??"

優點： "Entertainment is epic. Speed to get luggage and depart airport was excellent."
缺點： "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

優點： "Crew helped me with a chamomile to help me sleep."
缺點： "It was quite good"

優點： "Unprofessional crew member how to treat as GOLD member in business class cabin"
缺點： "No comment"

優點： "I was happy with all aspects of the flight"

缺點： "座位的電視壞了，網路連現還是系統問題。空服員幫我們安排第二個位置，躺椅後躺無法固定，無法後仰"

優點： "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
缺點： "They ran out of options on the food and considering it wasn't a full flight that surprised me."

優點： "cheuk in 快！吾使等太耐！"
缺點： "還有大半小時先着陸，已收毛毯，趕收工的感覺！"

優點： "很好！舒適！"
缺點： "沒有"

優點： "飛機起降超讚"

優點： "飛機座位舒適，服務員親切友善"
缺點： "沒有"

優點： "Great service and attitudes by staff."

優點： "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
缺點： "Very small plastic cups of water. On-board on call crew service was slow."

缺點： "整體服務算還可以，但是有漸漸下滑的狀況"

優點： "最後一排"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"

優點： "組員微笑送餐"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"

優點： "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."

缺點： "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."

缺點： "Child kicking seat from behind for entire flight"

優點： "Ditto......great"

缺點： "Airplane to late"

缺點： "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"

缺點： "Crew staff"

優點： "Lots of selection in movies"
缺點： "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."

優點： "Great and friendly cabin crew. Lots of movies to chose. Food was great."
缺點： "All was great"

優點： "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
缺點： "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

優點： "Everything."
缺點： "Nothing."

優點： "To be honest I liked everything with this flight"
缺點： "I didn't get upgraded to business or first class ;) Maybe next time though"

優點： "Good service, great crew, comfortable seat and pitch."
缺點： "The food was mediocre compared to usual standards."

優點： "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
缺點： "The lateness of our departure with no reason given from Dubai."

缺點： "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"

優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"

優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."

優點： "在各方面都能體驗賓至如歸嘅感覺"
缺點： "航班既時間"

優點： "Good space for economy class"
缺點： "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."

優點： "服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"

優點： "A380座位大很舒適，服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。"

優點： "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."

優點： "Nothing. Will not travel again on Emirates"
缺點： "Food Comfort level Flight delay"

缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"

優點： "The food was decent."
缺點： "While checking in, they demanded me to show them my ticket back to the US and insinuated that I will stay in Rio permanently. There was a very disorganized line to get into the plane. They also forgot to give me immigration forms for Brazil."

優點： "Vego food was provided Lots of meals"
缺點： "Some of the food wasn't as tasty but it's airplane food"

缺點： "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."

缺點： "Significant delay in Dubai. Food vouchers handed out while change of plane which made it like feeding time at the zoo. Late boarding on new time. Food service was 6+ hours after the vouchers were handed out. Crew spent more time socializing with each other than servicing the passengers."

優點： "I love the food and the movies"

優點： "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
缺點： "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

優點： "The plane was too hot"
缺點： "Plane too hot"

優點： "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."

優點： "Full meal and entertainment system even for a shorthaul flight."
缺點： "Tight leg room"

缺點： "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

優點： "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

優點： "Turkish do a good job of giving you a good service for your money."
缺點： "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

優點： "Staff"
缺點： "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"

優點： "Big plane, friendly staff, good food."
缺點： "Sometime, it gets a bit too cold."

優點： "the seats were more roomier than the flight to istanbul."
缺點： "One of the other passengers was being difficult and irritating on the flight."

優點： "I liked the food."
缺點： "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

缺點： "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

優點： "The staff were very welcoming and the seats were very comfortable"
缺點： "Flight was a little delayed"

缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

缺點： "Have yet to arrive"

優點： "Comfortable flight, on time and good service"

優點： "Nothing"
缺點： "I book flights and they toke money and last minute when i went to the airport is not existing at all"

優點： "Food was great so was service"
缺點： "All was good"

缺點： "My entertainment set didn't work"

缺點： "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

缺點： "The boarding was a little more chaotic, but the host airport has a major influence on that process."

優點： "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
缺點： "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

優點： "Friendly good service"
缺點： "Istanbul changing gate to get to such long walk"

優點： "Professional and friendly staff. Excellent film selection."
缺點： "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."

優點： "Everything was fine on this flight."
缺點： "Everything was fine on this flight."

優點： "Helpful crew, good food, comfortable seat."
缺點： "flight was delayed for 40 min."

優點： "The staff was nice & the food was pretty good for airline food. Good movie & entertainment selection. The usb charger at each seat was extremely convenient & helpful. The provided slippers, socks, lip balm, tooth brush, tooth paste & sleep mask were a very nice touch."
缺點： "The plane was extremely hot upon boarding & stayed that way for quite some time. People in our group thought they might pass out from the extreme heat. Once it cooled down, it was much more comfortable & bearable. Wish they offered more food items for those allergic to dairy/gluten."

優點： "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
缺點： "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

優點： "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
缺點： "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."

優點： "loads of room, great entertainment system, nice crew and the food was very good too."

優點： "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
缺點： "everything was very well done"

優點： "Prompt, departure"
缺點： "the food"

優點： "Very professional and very convenient."

缺點： "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."

優點： "I normally always like flying with TK - this was a clear exception. Unfortunately what normally feels rather enjoyable was today some 18 hours of suffering."
缺點： "My headphone - outlet did not work - had to hold the connector manually the whole flight tonhear something of the movie. But the boarding procedure was far worse - it took almost 1 hour standing up due to new rules of technical equipment and all bags having to be opened. I understand safety goes above all - but off you know You have this time consuming process - do it in an area where people can have a seat while waiting!"

優點： "we arrived on time, as scheduled."
缺點： "I missed my flight and the customer service was so poor that I even missed the last flight of the day, and spent money for the hotel. They wouldn't issue me a hotel voucher."

優點： "It was a smooth flight."
缺點： "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."

優點： "Staff was great."
缺點： "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."

優點： "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."

優點： "Very Nice"

缺點： "It was hot on the airplane"

優點： "Nothing."
缺點： "This flight was pure misery. In the Istanbul airport flight gates are not announced until an hour before your fight. This would be fine if Turkish Airlines would also allow us access to our flight at that time. The gate had been announced and we had to wait for them to set up a security checkpoint before we could even sit at our gate. This security checkpoint was set up at a point where nearly everyone on the flight was waiting. This caused it to be a huge delay of people concerned about missing their flight. Little did they know that they had nothing to be concerned about because our flight would eventually be delayed two hours. We were eventually loaded onto our plane which apparently was having some technical issues despite just landing in Istanbul. There were people who had rode in on the plane that was eventually deemed unsafe to fly because of an error with the steering mechanism (which we were not even told what was going on until we boarded a second plane). While they determined this we sat on a hot, non air-conditioned plane full of screaming children. I understand why they were screaming and wanted to join in. We eventually had to deboard the plane and wait for them to secure us an alternate plane. They attempted to deliver the plane to the gate, but were unable to steer the first plane away from it, so we had to be transported by bus to the open tarmac. There was no order or organization as to how people were loaded on to either the bus or plane and it was pure and utter choas that delayed our flight even further. The plane we boarded did not have inflight entertainment so we sat on our four hour flight to London left to our own devices. When we arrived in London it was pat the point of public transportation trains running and I had to reroute to a bus. By the time I arrived at my flat it was 4 in the morning. Turkish Airlines has been the most chaotic, unprofessional, disorganized, and inefficient airline I have ever traveled on. My tale will continue with my return flights and how they lost my luggage and it hung out in Istanbul for a few days before being returned to me. I can not stress enough to others to never travel with this airline. The cheaper price is not worth it."

優點： "What can I say, didn't much like anything"
缺點： "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."

優點： "All the movie options, the great food, the great service, and the timeliness of arrival."
缺點： "Nothing, it was great!"

優點： "Very accommodating staff, food and drink provided. First time traveling on Turkish airlines but would definitely do again."
缺點： "New boarding area in Istanbul, very stuffy and hot. Did not bother to use board groups so everyone is standing around trying to get on plane. Luggage retrieval in ATL too excessive time."

優點： "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
缺點： "Seats could be more comfortable. Headphones are really not very good quality. Touch screen difficult to use (not very responsive to touch)."

優點： "Flight was ontime"
缺點： "1st class seats not as comfortable as other airlines. Food was nasty."

優點： "Food was great, wish gluten free had been an option!"
缺點： "The movie selection was excellent. However, were those movies pirated? They had unusual openings that made it appear they were non-copyrighted versions. Not enough leg room."

優點： "Really enjoyed everything About Turkish airlines staff, crew, and plane"
缺點： "Many other passengers were horribly rude. That's always a possible danger in flying of course!"