Staff at front desk were friendly enough and spoke a little English; elevators were functioning and clean, room was minimalist but clean and comfortable and quiet; bathroom was clean with nice showerhead; front desk called a private taxi for us when we checked out. A young man on the staff went out of his way to let us know how long we could expect to wait for the cab and to let us know when it arrived for us.
We missed the full breakfast, so when we went to the self-serve breakfast afterward, the options were limited to basically bread, coffee, and tea. That would have been fine, except staff did not seem interested in making breakfast easy or comfortable for us. The area was messy from the full breakfast earlier that morning, and we had to ask where to sit and how to get our food, because the staff in the cafe area were not especially attentive or helpful to us obvious foreigners.
Ibis is located right on the docks and above the metro station. We loved the colors of the barges and the city outside our window. The location was so central to museums, the historic neighborhoods and important monuments.
Breakfast was pretty weak and the pillows were a bit clumpy.
The ibis Valparaiso hotel is located close to Sotomayor square, the historic, tourist, business, culture and maritime center of Valparaiso. The hotel has 184 rooms, all equipped with air conditioning/heating, soundproofing, LCD TV, telephone, free WIFI, s afe and hairdryer in the bathroom. Enjoy a quick snack or a delicious coffee at our "Comes & Bebes" restaurant, open 24 hours. Breakfast is served from 4am to 12pm.