The Russian State Ballet of Siberia - Coppélia附近的飯店

優點： Great customer service, great and always smiling crew, wonderful flight

缺點： the food options need to be more. an option with steamed rice should always be available

優點： The crew were very helpful and the food was good.

缺點： There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor.

缺點： Improve cabin comfortable

缺點： Thanks

缺點： Sitting arrangement Was poor. Five of us had five different seat. Missing luggage.

缺點： Frustrated

缺點： The entertainment unit was constantly malfunctioning

優點： Yes

缺點： Vegetarian Food need to Improved.

缺點： Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight

優點： Entertainment and food are always reliably good on Turkish.

缺點： Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul.

優點： Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep

缺點： In-flight entertainment films were a bit limited

優點： Full meal and entertainment system even for a shorthaul flight.

缺點： Tight leg room

缺點： Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

優點： Usual faultless KLM experience

缺點： Nothing.

優點： The crew were excellent and seats were comfy.

缺點： Headphones for the entertainment centre.could have been better. Sound quality not great.

優點： KLM are our airline of choice. A great full-service carrier with impecable standards.

缺點： Nothing