TPM 2020附近的飯店

優點： Seats were fairly comfortable and there was lots of space. Good Inflight entertainment though movie choices were more limited compared to some other carriers.

缺點： Not leaving or arriving on time.

優點： 機組人員很貼心

缺點： 無

優點： 提供牙刷、拖鞋、眼罩的設備，不用怕肚子會餓!

優點： Seats are comfortable and the crew was friendly.

缺點： No meal choice.

優點： Crew was amazing and diligent !

缺點： Food could have been better with some more options available onboard!

優點： The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety.

缺點： The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room.

優點： 電影還算新，餐點內容ok。

缺點： 耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。

缺點： terrible food - poor entertainment system with very mited choice - flight delayed as always

優點： We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.

缺點： The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...

優點： 服務親切

優點： I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around.

優點： Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay

缺點： There was only one meal, not very special.

優點： Friendly staff

缺點： Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines.

缺點： So hot on the plane and cramped.

優點： Managed to get a seat in a good spot which more legs soace

缺點： Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian

優點： OK

缺點： Ground service staff (not individual) in PVG showed poker face to customers not only to me.