The hotel was in a decent location. The housekeeping staff was very nice. The young clerk who checked me in was very sweet.
The bathroom was not clean at all. There was mold and dirt in all corners. The carpet in the bedroom left a good bit of white powder on my black socks. The hotel in room phone did not work. The hotel was not very busy, and even though I requested a lower level room, they put me on the top floor near the stairs which people kept slamming the door at all hours. One of the evening and early morning front desk women (older black woman) was absolutely inattentive and borderline rude. She clearly did not like people or her job. She was not wearing a name tag so I have no idea of her name.
Welcome to the Holiday Inn Express® Hotel in Sumter Unlike other hotels in Sumter, our property features a terrific location near Sumter's best businesses and leisure activities. Whether work or pleasure brings you to Sumter, SC, our hotel has everything you need to feel right at home. Enjoy our complimentary full hot breakfast, including our signature cinnamon rolls and pancake station. Leisure travelers love our hotel's location in Sumter because we're close to the area's best attractions, including Sumter Palmetto Tennis Complex and the Sumter Exhibition Center. Spend an unforgettable day at Swan Lake & Iris Gardens, or go shopping downtown. The Opera House is always featuring fantastic productions as well. With outstanding hotel amenities and nearby attractions, there's always something to do in Sumter, SC. Business travelers have easy access to Continental Tires, Becton Dickinson, Pilgrims Pride, Caterpillar, Kaydon, Shaw Airforce Space, Third Army Headquarters, and Apex Tools. Our hotel also boasts a well-equipped fitness center with water and towel service. We hope guests take advantage of our indoor pool and go swimming. Business and leisure travelers alike agree that we're the Stay Smart choice among Sumter, SC hotels thanks to our great location and outstanding amenities.
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