Rooms Make yourself at home in one of the 35 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include complimentary wireless Internet access, ski storage, and shopping on site. The complimentary ski shuttle makes getting to the slopes a breeze. Property Location When you a stay at Sunstar Hotel Saas-Fee in Saas-Fee, you'll be in the mountains, within a 5-minute walk of Tour Monte Rosa and Hannig Gondola. This 4-star hotel is 0.1 mi (0.1 km) from Saas-Fee Ski Resort and 0.1 mi (0.1 km) from Alpin Express Gondola. Dining Enjoy local cuisine at La Ferme, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM. Renovations The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 May, CHF 4.50 per person, per night for adults; CHF 2.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age. A tax is imposed by the city: From 1 June - 31 October, CHF 7.00 per person, per night for adults; CHF 3.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Nearby parking fee: CHF 14 per day Pet deposit: CHF 15 per day Pet fee: CHF 15 per pet, per night Service animals are exempt from fees Rollaway bed fee: CHF 70 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve rollaway/extra beds This property accepts major credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Saas-Fee is in a car-free zone and can be reached only by train. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No cribs (infant beds) available Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety