埃倫娜 海倫娜地區機場租車

優點： Cahill and Silas found me a good rate and cleaned the car before giving it to me. My Ford Explorer had Sirius/XM, which was fun as I drove across the country.

缺點： On a car with fewer than 2,000 miles, I was astonished to get a flat tire. Even worse, it turned out that my rental had no spare tire! No full-size, no "doughnut" size either! Roadside assistance was courteous, but it was estimated to be 4-5 hours before a new vehicle could be delivered. Instead, I drove to a nearby Sears Tire store. Still, the flat delayed my trip by 3.5 hours.

缺點： I reserved an intermediate car and got a Nissan Sentra. Is that really an intermediate car? It seemed overpriced for the size and features (no satellite radio, etc). It was late at night and the parking lot was kind of far from the desk so I really didn't have an incentive to complain to the desk clerk. He told me it was a Nissan Sentra, but I'm not really familiar with many makes and models. Surprised when I get NYC area prices in Helena, MT.

No one available at pick up

優點： The car was fine. Slight smell of smoke :-(

缺點： I waited at the counter at Helena Airport for almost half an hour before anyone showed up. I called the number on te sign at the counter No answer. I called the 800 number, spoke to a person, put on hold, disconnected by rating message. The attendant at the Avis counter went to look for the attendant, no luck. I called the 800 message again, waited, and finally the attendant showed up.