梅龍鎮美特爾海濱度假酒店 - 麥爾托海灘 Westgate Myrtle Beach Oceanfront Resort

Only upside is the good location

Facilities were dirty both inside and outside, room not available at check in time, front desk staff rude and not helpful

NO SOUTHERN HOSPITALITY HERE!

Good location on boardwalk. Close to everything.

Check in clerk was very slow. When I complained to a manager, It was blamed on the computer. I asked why there was only 2 clerks when I saw at least 6 “workers” standing around doing nothing. When it was my turn, she screamed NEXT! She handed me a folder ; never looked me in the eye and didn’t explain anything to me. She didnt even tell me my room number. No welcome or thank you’s, just get lost. The first night I came to the front desk looking for something I could drink from a vending machine. I went to 3 different floors and the other building and all the machines were sold out. They didn’t even have any bottled water at the front desk. They expect you to wear a plastic wrist band for security, but really an excuse to treat you crappier than the time share “owners”. Oh and hotel parking was across the street and a block away. The first night we got drenched in the rain. The lot next to the building is for “owners”. Horrible service. They kept trying to get you to go to their time share meeting. NO THANK YOU!