The room 342 was filthy. Smell l cigarettes, and I got sick, I don¿t know if I catch the COVID-19. I called front desk and the lady told Me that someone is going to inspect and never went, she told me if they can smell it they won¿t charge, 1 star hot
Get my money back, because got sick there
The gym smelled like cat urine.
I felt safe
The night clerk was very discourteous & impolite & did not appear to enjoy her job
Doesn't allow pets
Never a shortage on clean and new fresh Towels and great staff
Yes the nosey rent a cop
Nothing rude staff
It was a suite & had a balcony
The housekeeper checks to see if you are checking out that morning
The overall cleanliness throughout the entire hotel.
There were 2 receptionist that were very rude and unwelcoming.
Location and value for the dollar.
The balcony was odd. No furniture and a bit dirty.
The hotel had a terrible odor as if people have been smoking something and the odor remains in the hotel the area looks schechy did not feel comfortable at all there
Excellent food the best room service hamburger anywhere!
Very friendly staff, clean room. Breakfast was good and good price for a Hotel restaurant.
Only 1 elevator and it seemed slow.
The Holiday Inn Phoenix West is conveniently located off I-10, 6 miles West of Downtown Phoenix. Complimentary 24-hour shuttle service that goes within a 5 mile radius of the hotel. Enjoy daily food and drink specials at The Coyote Bar and Grill or order room service until 9pm daily. This full service hotel appeals to both leisure and business travelers offering a 24-hr business center, free wireless internet throughout the hotel, on-site fitness center, and heated outdoor pool and spa. Our updated guest rooms feature 32in flat screen HDTV, plush bedding, microwave, mini-refrigerator, coffeemaker, and a complimentary newspaper (USA Today). There is also meeting space that can accommodate up to 250 people. This hotel is just minutes away from Phoenix International Raceway, Ak Chin Pavilion, Wet N Wild, Westgate Entertainment District, State Farm Stadium - Arizona Cardinals, Gila River Arena - Phoenix Coyotes, Chase Field - Arizona Diamondbacks, Talking Stick Resort Arena - Phoenix Suns, Phoenix Convention Center, Grand Canyon University, Arizona State University, Phoenix College, and many restaurants, bars and retail shops. Healthcare Facilities located just minutes away includes Banner Estrella Medical Center, Valley wise Health Center, St. Joseph's Hospital, Abrazo, Priority, Mayo Clinic, Phoenix VA Hospital, Phoenix Children Hospital, and Dignity Health.
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