24 hour front desk, very friendly staff
TV stopped working after an hour
Great staff, older building
The staff was attentive and helpful. The grounds were clean.
The building is getting old and needs some work. Paint peeling and small details need addressed.
Very nice Sheraton with excellent staff.
As a Marriott Platinum Elite I was greeted as SPG elite, better than I was at any Marriott property. Overall best staff at the front desk I have ever seen. Also there were multiple soccer teams from Idaho in the hotel and everything was great. I usually dread when there are lots of youth teams in a hotel.
Building is ready for an upgrade. Everything was spotless but design was aging.
Very Comfortable & Accommodating
Room & service was great. Very friendly staff & pleasant. I would definitely recommend this facility for all types of travel.
Only issue was dust in hard to reach places. Shirt fell behind the couch & was literally covered with dust
The rooms were clean and comfortable! The staff was friendly :)
i loved the room and as an adult, very much enjoyed the water slide. ;)
it was hard to find hrs of operations for.... the pool, waterslide, and other services the hotel provided.
There was no microwave and had to pay for a fridge
The beds were very nice and comfortable. The staff was very helpful and quick to respond to any question or request. They helped me out when the computer printer was not working by allowing me to email my document to them so they could print it in the hotel office.
The room needed a thorough cleaning, more than the daily clean by housekeeping. The closet doors were grungy and the hair dryer was covered in dust. One of the outlets in the bathroom didn't work and the light in the entry hall was dim. There are no food vending machines, so after the little cafe downstairs is closed, your only option is room service. When we were there, the soda vending machines would not accept bills. I needed to print out something from my computer, but their network printer did not work.
Friendly staff, very nice pool, very clean.
Hotel room could use an update and window view of a tree wasn't much fun.
I can't believe what we paid this is so close to a five star on a limited budget which most of us have run into these past few years! Hats off to the Crescent..............Amazing service and friendly too!
I was there only briefly for a longer trip to Northern Arizona, but it was a very attractive hotel with a number of amenities. I'll be staying here again with my family when I return to the area.
Surrounded by the scenic Arizona landscapes and mere minutes from downtown, Sheraton Crescent Hotel is a desert oasis for both business and leisure travelers alike. Near our family-friendly hotel, you'll discover popular destinations including Castles N' Coasters, Metrocenter Mall, Hurricane Harbor Phoenix as well as the sights and sounds of Historic Downtown Glendale. Whether you're in town for sightseeing or handshaking, make time to unwind and relax by one of our resort-style pools or race down the thrilling waterslide. After a successful day exploring all that Phoenix has to offer, settle into your spacious room where plush bedding, ergonomic workstations and private balconies await to enhance your stay. If you're planning a special celebration or a corporate conference, our hotel offers a variety of versatile event spaces, including a romantic garden and a stunning ballroom, as well as custom catering options and AV equipment. Experience unrivaled comfort during your stay at Sheraton Crescent Hotel.
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