The location is not centrally located but it is a nice neighborhood.
location and the staff
The club lounge make a huge difference
The staff were excellent. My wife suffered a nasty fall one night when we were out, twisting her knee badly. This resulted in her having to stay in her room for 2 whole days. The concierge provided ice packs and offered the use of a wheel chair around the hotel and the room staff were kindness personified.
The drinks were very expensive though I guess for a 5 star hotel this is to be expected.
Clean, luxury hotel. Good breakfast and facilities. Plesent staff.
Internet connection very poor. Had no internet at all. Room was to hot and we couldn't regulate the temperature.
Attentive staff, classic location.
In my view, the applicable rate should have included breakfast, which negatively impacts the value for money ratio.
The hotel is for people who travels for business. There are a lot of rooms and every day is so busy of business persons.I don't think is a hotel for vacation. It's seams a hotel for business time.
the staff of reception was so bad
The personel's attention is always high. Intercontinantal is always a sure choice (Budapest, Praga,...)
area and service
The InterContinental® Madrid hotel is a cosmopolitan retreat that opens up the real charm and passion of this vibrant city. A sense of occasion takes over the minute you step into our marble-lined lobby, where a sumptuous brunch is served on Sundays. Fine dining, award-winning business facilities and a 24-hour gym make the hotel a destination in itself. The city's high-end fashion boutiques are a short distance from the hotel, as are Madrid's world-class museums.
馬德里洲際酒店 - 馬德里已採取以下的措施：