Location is extremely close to the metro.
Great affordable place
It was a great experience. I was skeptical about this kind of hotel-hostal, however, my sister and I were really surprised. Great and helpful staff, affordable price, clean rooms and shared bathrooms; I am planning to come back.
The late check in starts at 11PM for 25 Euro. Some flights, like mine, arrived at the airport almost at 11PM, I knew I had to pay for the late check in, but it would be great if they could extend the normal hour up to 12AM.
Clean rooms, friendly and helpful staff. Great location.
None to report.
Excellent location with exceptionally friendly staff, perfect for anyone travelling on a budget and I would highly recommend anyone visiting Madrid to check it out
The bed was comfortable. It was nice to have the hotel staff waiting for us when we walked in. The room was well decorated.
The bathroom was tiny and many taxi drivers had never heard of it.
Value for money, friendly and considerate receptionist, clean and neat room.
I like Flat5Madrid.
The staff are very friendly and helpful. The service provided exceeded what was expected from a 2-star hotel. We had to checked out very early one morning, without us asking Martha offered to pack us our breakfast eventhough breakfast starts at 8am. Every morning we had breakfast in bed with everything. Martha also introduced us to the free walking tour around Madrid. That was excellent too.
Cute hotel, very well taken care of. Recently refurbished (wooden floors throughout), very clean, nice staff. Modern air conditioning in the room. Excellent location, in the heart of the city center (just off of Gran Via, 10 meters from Metro station).
Tiny room, a little bit noisy in the hall. No blankets, but I'm sure they can provide them upon request.
Central location, very clean and tidy, staff were very helpful and spoke good English.
Private bathroom was a bit on the small side.
What I most liked was that I got the definite impression that efforts were made to please the guests. At other hotels staff sometimes act like they're doing you a favor by having you stay at their hotel. This was defintely not the case at the Flat5Madrid. Furthermore, the location was very good, and the rooms were clean and comfortable. For a no frills hotel, it was great.
Great personnel, amazing bed and pillows and the whole hotel is laminated, which is perfect for people with allergies.
Very nice and helpful staff. Rooms were very clean. Excellent location.
A littly noisy at night.
Located in Madrid (Malasana), Flat5Madrid is within a 10-minute walk of Gran Via Street and Teatro Coliseum. Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).