Dirty place in decline
Bathroom and room were dirty. Room smelled bad. Parking lot in bad shape, stains all over the stairwells. Drains were clogged. Couldn't shower. This place is in a steep decline.
Place in disrepair, beds dirty/uncomfortable, loud/obnoxious residents, towels like sandpaper, my daughter didn't feel safe there, like the other reviewer said has really gone downhill last two years.
Desk Staff assigned us to a room, there was a person in it. Went back to the desk, was assigned another room with same results. Felt completely unsafe and canceled the reservation and left.
the room was good for the price. two queen beds, good shower pressure, microwave, refrigerator, new flat screen, $150 for two nights for four adults, including all taxes. good value. the place needs some TLC and an upgrade in staff. apparently, this is happening. the place changed its name from whitten inn to the el camino, right after we pulled in.
didn't even make up our room after the first night. no clean towels, no service. told front desk. the excuse was one of the cleaning ladies hit the skids or something. he was going to make a note of it and get right on it. nobody ever showed to clean the room. probably should ask for a refund for the second night.
No one was at counter when we arrived; extended wait time for someone to show up to get room keys. Some furniture in the room literally falling apart. Kids/adults running around outside rooms & in parking area all night long talking, shouting, and making lots of noise.
Would not stay again
The room was ok. But I can not say a lot of good here.
The front counter staff should be replaced. They were not happy with there job. While I was at front desk, I heard two other people complain as well. Air conditioner was very loud. Pool area was not clean. Did not get towels as asked for. Coffee was lousy.
In the heart of Taos, Taos Valley Lodge is within a 5-minute drive of Taos Center for the Arts and Navajo Gallery. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this motel consist of a conference center and a meeting room.