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7.2
優點： Rented car through kayak and had a check box for insurance. But turned out that the insurance was not through the car rental co. Not some 3rd party
缺點： I will be careful now and add the Insurace At the company site. Don’t fall for this.
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10.0
優點： Great staff. Excellent facility.
缺點： Provide guidance for forming line at service counter: signs, ropes, floor marking, etc.
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10.0
優點： The staff was very helpful and friendly at pick up and return. The car was very clean and, because the staff had recommended a slightly larger car due to the bad weather, safe.
缺點： I have nothing negative to say.
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10.0
優點： Easy, friendly service, no hassle, good selection,
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10.0
With Ease rental
優點： Ease of maming reservation, ease of picking car up
缺點： I didnt want the car insurance after I made reservation. and was kind of a hassle to cancel...nothing to do with the car rental place though..
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10.0
優點： Agent was extremely friendly and helpful.
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10.0
Nice & Easy II
優點： Same as in Milwaukee - very attentive and quick. Pleasant and professional.
缺點： Again, nothing recommended for changing. All went better than expected and better than with previous car rentals at other providers. Thank YOU. I'll be back.
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8.0
First Rental
優點： Being able to pick up the car on Sunday evening.
缺點： Not being able to extend the contract and having to turn the car in.
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10.0
Excellent experience
優點： Great customer service, free upgrade and nice reliable comfortable car.
缺點： I wish car/booster seats were not so expensive to rent with the car so I didn't have to bring mine along.
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10.0
Great experience
優點： This vehicle was very spacious. I had no problem driving it up and down hills...thx for the great experience.
缺點： nothing to report
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10.0
優點： They didn't have the car I reserved and I wasn't happy with what they were going to give me, sonhe upgraded me for only 15 bucks. Was very happy!!! Very courteous and friendly service!
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2.0
Horrible experience and customer service
缺點： Was unable to rent car because no where in my reservation did it say to bring a major credit card. So since I was 2 1/2 hours from home and I was headed south 11 more hours. I had no time to turn around. Had to take my own car. Thank goodness it made it. Called twice to complain and have yet to get a call or email back. Extremely poor customer service. They don't deserve even 1 star.
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10.0
優點： Great staff. Excellent facility.
缺點： Provide guidance for forming line at service counter: signs, ropes, floor marking, etc.
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10.0
優點： The staff was very helpful and friendly at pick up and return. The car was very clean and, because the staff had recommended a slightly larger car due to the bad weather, safe.
缺點： I have nothing negative to say.
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10.0
優點： Easy, friendly service, no hassle, good selection,
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10.0
With Ease rental
優點： Ease of maming reservation, ease of picking car up
缺點： I didnt want the car insurance after I made reservation. and was kind of a hassle to cancel...nothing to do with the car rental place though..
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10.0
優點： Agent was extremely friendly and helpful.
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10.0
Nice & Easy II
優點： Same as in Milwaukee - very attentive and quick. Pleasant and professional.
缺點： Again, nothing recommended for changing. All went better than expected and better than with previous car rentals at other providers. Thank YOU. I'll be back.
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10.0
Excellent experience
優點： Great customer service, free upgrade and nice reliable comfortable car.
缺點： I wish car/booster seats were not so expensive to rent with the car so I didn't have to bring mine along.
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10.0
Great experience
優點： This vehicle was very spacious. I had no problem driving it up and down hills...thx for the great experience.
缺點： nothing to report
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10.0
優點： They didn't have the car I reserved and I wasn't happy with what they were going to give me, sonhe upgraded me for only 15 bucks. Was very happy!!! Very courteous and friendly service!
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7.2
優點： Rented car through kayak and had a check box for insurance. But turned out that the insurance was not through the car rental co. Not some 3rd party
缺點： I will be careful now and add the Insurace At the company site. Don’t fall for this.
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8.0
First Rental
優點： Being able to pick up the car on Sunday evening.
缺點： Not being able to extend the contract and having to turn the car in.
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