Hot tub was open 24/7
The guy at the front was very rude to my significant other when he came in. He asked to see his key, in which he showed him and then he started walking back to room and he was stopped again by the same man and asked to see the key again! My significant other felt very judged. When I asked to speak to a manager in the morning he just replied he didn't know if he was homeless and just trying to get in. In which I said that didn't add up. Especially since my S.O was wearing a pole shirt, timberland boots, and a Columbia jacket. None in which would make him look homeless. He has a lot of medical issues and so is skinnier and looks sick but that's about it. The staff did nothing to accommodate for this either. I'm not one to complain unless need too but this broke my heart for him and shouldn't have happened. I've never been to a hotel where this has happened before.
Very clean rooms with Aveda products! Also a very friendly staff.
The CopperLeaf Boutique Hotel & Spa, BW Premier Collection is a charming boutique hotel modeled after small family owned and operated European hotels. You will be indulged with personalized service in a warm, inviting and unique atmosphere.
銅葉精品水療酒店 - 愛波頓已採取以下的措施：