Needs to get back to basics: the bed
Very friendly staff, super clean, nice facilities, good price, but...
The bed was actually two single beds pushed together with king-sized linens over them. I'd rather just have one small bed than to have the hard edges of two separate beds right down the middle.
The staff were very courteous from the receptionist to the restaurant staff. They were able to go out of their ways to help you out. I was extremely happy with the way the issue of my food refrigeration was handled. The wifi was wonderful throughout and the front desk response was remarkable. All in all, it was a worthwhile experience.
There may be the need to have a rethink on the issue of providing refrigerators in the rooms. Also, the management should look into the possibility of adding premium tv channels into the programmes being provided.
Staff were really pleasant and helpful, particularly appreciated that room service costs were not ridiculous. The food was lovely and brought quickly
Bacon and Sausages at breakfast were horrible! Sorry but they were.
Booking was easy, quality of food and room/services were also good, overall an enjoyable stay.
Some trouble paying. This was a gift from my daughter and when she called to pay the outstanding balance she was emailed with a third party payment form and emailed it back but when we checked out we were told that the email and form had not yet been looked at and I was told that it would probably just be taken off her card that she used to pay the deposit with. We are quite concerned that she will be charged twice.
Central position. Clean and friendly.
I did like very much the interior design differing from the other Radissons that I visited - much more colorful and cosy. The restaurant served very well prepared food and the gym was well equipped.
I have noticed that my room was not cleaned properly (the carpet was not hoovered on he daily basis and the bathroom was also not cleaned as it should have been). There was a problem with the organization of the room service stuff - when I ordered a meal to be brought to my room I had to call back a couple of times and I still did not received whatI wanted because of the member of the stuff who did not come that evening to his job and who was responsible for the cooking after the opening hours of the restaurant.
Handy location and cheap and chearfull.
Off duty bar staff drinking in bar with guests wearing uniforms.
disappointed at breakfast, others seemed to get a choice of coffees whereas we were just given a jug a nd a pot of tea which by the way were stone cold
Staff 1st class. Made to feel very welcome. Very Friendly. Comfort Cleanliness
Brilliant service from beginning to end. Asked to check in early and we were offered a cup of tea while we waited (sounds small but made a good impression). Really lovely staff who pay attemtion to detail.
The hotel offer 185 bright and modern guest rooms along with excellent meeting facilities making it the perfect base for business and leisure travelers. Located in the city centre, the hotel is an ideal base for exploring the Grampian Whisky and Castle trails, the Royal Deeside and the surrounding fishing villages and lovely towns of the North East. The hotel will offer 184 bright and modern guest rooms along with excellent meeting facilities making it the perfect base for business and leisure travelers. Situated in Aberdeen's city centre. 2017 TripAdvisor Certificate of Excellence winner
Radisson Hotel Group
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