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錫拉丘茲 Hancock Intl租車

錫拉丘茲 Hancock Intl租車

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錫拉丘茲 Hancock Intl租車評價與目錄

第1位

Enterprise

enterprise

最佳評分

9.3 極好 (10則評價)

錫拉丘茲 Hancock Intl有1個租車點

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Enterprise則評價

租車地點

Enterprise

錫拉丘茲 Hancock Intl租車地點

1000 Col Eileen Collins Blvd

+1 833 813 5267

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錫拉丘茲 Hancock Intl Enterprise 辦事處的評價

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8.0

缺點： I reserved a compact car, but they could only offer me a pickup truck or a minivan. The minivan was nice and well equipped, but I would have preferred to have the vehicle I reserved instead.

評價在2017年6月撰寫

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10.0

優點： Friendly staff, quick check in and out. Car was clean. Every person I encountered made sure I was satisfied.

評價在2017年4月撰寫

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10.0

優點： How easy it was to pick up and deliver.

缺點： Not knowing that if I brought it back early, the price reduced.

評價在2017年1月撰寫

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8.0

優點： Car was great. Drove well. Was clean

缺點： Pick-up in Syracuse was long. I had the advantage of the line getting shorter when a customer left to get a car elsewhere No one was available to check car in at Rochester. Waited over 10 minutes. Ended up leaving keys on counter

評價在2016年8月撰寫

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10.0

優點： Un personal amable, rápida la recogida y la entrega. El coche estaba limpio. Cada persona con la que me encontré le aseguré que estaba satisfecho.

評價在2017年4月撰寫

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10.0

優點： Lo fácil que fue la recogida y la entrega.

缺點： No sabía que si lo devolvía temprano, el precio era reducido.

評價在2017年1月撰寫

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10.0

優點： Friendly staff, quick check in and out. Car was clean. Every person I encountered made sure I was satisfied.

評價在2017年4月撰寫

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10.0

優點： How easy it was to pick up and deliver.

缺點： Not knowing that if I brought it back early, the price reduced.

評價在2017年1月撰寫

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10.0

優點： Un personal amable, rápida la recogida y la entrega. El coche estaba limpio. Cada persona con la que me encontré le aseguré que estaba satisfecho.

評價在2017年4月撰寫

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10.0

優點： Lo fácil que fue la recogida y la entrega.

缺點： No sabía que si lo devolvía temprano, el precio era reducido.

評價在2017年1月撰寫

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8.0

缺點： I reserved a compact car, but they could only offer me a pickup truck or a minivan. The minivan was nice and well equipped, but I would have preferred to have the vehicle I reserved instead.

評價在2017年6月撰寫

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8.0

優點： Car was great. Drove well. Was clean

缺點： Pick-up in Syracuse was long. I had the advantage of the line getting shorter when a customer left to get a car elsewhere No one was available to check car in at Rochester. Waited over 10 minutes. Ended up leaving keys on counter

評價在2016年8月撰寫

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第2位

National

national

8.8 極好 (2則評價)

錫拉丘茲 Hancock Intl有1個租車點

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National則評價

租車地點

National

錫拉丘茲 Hancock Intl租車地點

1000 Col Eileen Collins Blvd

+1 844 370 9183

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7.6

Pro's and Con's

優點： we were upgraded to a nice SUV.

缺點： Employee got snippy when I declined coverage and said he actually enjoyed it when people decline and then have an issue and their insurance rates go up.

評價在2016年9月撰寫

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7.6

Pro's and Con's

優點： we were upgraded to a nice SUV.

缺點： Employee got snippy when I declined coverage and said he actually enjoyed it when people decline and then have an issue and their insurance rates go up.

評價在2016年9月撰寫

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第3位

Hertz

hertz

8.5 極好 (14則評價)

錫拉丘茲 Hancock Intl有1個租車點

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Hertz則評價

租車地點

Hertz

錫拉丘茲 Hancock Intl租車地點

1000 Col Eileen Collins Bl

+1 315 455 2498

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錫拉丘茲 Hancock Intl Hertz 辦事處的評價

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10.0

very accommodating

優點： After I got re-routed to a different airport, my 24-year-old son had to pick up our car instead. I was worried because I thought you had to be 25 to rent. There was a small fee associated with it, but he was able to pick up our car with no problems, last minute. Thank you!

評價在2017年6月撰寫

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10.0

A plus service

優點： The ease of pick up and returns.

缺點： Nothing

評價在2017年5月撰寫

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10.0

優點： Comfortable little car with some nice acessories. I would rent that size again.

缺點： Did not like the color. Black showed a lot of dirt. Do not like the gas feature of when the car is idling and turns off car to conserve gas.

評價在2017年3月撰寫

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9.6

優點： Friendly staff. On site vehicle. Quick service on pick up and return

評價在2017年2月撰寫

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2.0

Bad

缺點： Did not mention details for each service cost. I ended up with a $1000 bill for only a-week rent.

評價在2017年1月撰寫

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2.0

Late flight

缺點： Our flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.

評價在2016年11月撰寫

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10.0

Carol was awesome!

優點： Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.

缺點： Nothing.

評價在2016年11月撰寫

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8.0

Easy rental chevy sonics no Bueno

優點： Pickup and dropoff was fast and friendly

缺點： Car was beat hard transmission slipped and screamed the entire trip driving it gently

評價在2016年11月撰寫

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10.0

very accommodating

優點： After I got re-routed to a different airport, my 24-year-old son had to pick up our car instead. I was worried because I thought you had to be 25 to rent. There was a small fee associated with it, but he was able to pick up our car with no problems, last minute. Thank you!

評價在2017年6月撰寫

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10.0

A plus service

優點： The ease of pick up and returns.

缺點： Nothing

評價在2017年5月撰寫

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10.0

優點： Comfortable little car with some nice acessories. I would rent that size again.

缺點： Did not like the color. Black showed a lot of dirt. Do not like the gas feature of when the car is idling and turns off car to conserve gas.

評價在2017年3月撰寫

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9.6

優點： Friendly staff. On site vehicle. Quick service on pick up and return

評價在2017年2月撰寫

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10.0

Carol was awesome!

優點： Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.

缺點： Nothing.

評價在2016年11月撰寫

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8.0

Easy rental chevy sonics no Bueno

優點： Pickup and dropoff was fast and friendly

缺點： Car was beat hard transmission slipped and screamed the entire trip driving it gently

評價在2016年11月撰寫

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2.0

Bad

缺點： Did not mention details for each service cost. I ended up with a $1000 bill for only a-week rent.

評價在2017年1月撰寫

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2.0

Late flight

缺點： Our flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.

評價在2016年11月撰寫

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第4位

Budget

budget

8.1 極好 (41則評價)

錫拉丘茲 Hancock Intl有1個租車點

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Budget則評價

租車地點

Budget

錫拉丘茲 Hancock Intl租車地點

1000 Col Eileen Collins Blvd

+1 315 455 8287

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錫拉丘茲 Hancock Intl Budget 辦事處的評價

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8.0

Can’t reach customer service by phone

優點： Friendly at checkout with a nice car and easy access for rental and return.

缺點： Tried for an hour to reach customer service and finally gave up after the runaround.

評價在2018年8月撰寫

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6.8

缺點： Pick-up in the airport which was a mess due to reconstruction was confusing.

評價在2018年5月撰寫

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3.6

Car reeked of cigarette smoke.

優點： The folks at the counter were most helpful. We had to walk a ways to find the car. It was 11 pm, we had flown across the country. We were exhausted, hungry and we still had to find our way to the hotel.

缺點： Had we not been so tired and hungry and if it hadn’t been so late, we would have walked back to the rental car area and exchanged our car. The car reeked of cigarette smoke the entire 3 days we had it, even though we drove with the windows open when possible and ran the fan. It was awful. And the car had many scratches and dings, which we photographed before leaving the garage. It was a very bad experience.

評價在2018年5月撰寫

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2.0

Trying to charge me more than reserved price

缺點： They are trying to charge me an extra $20 for gas. I showed them the receipt for gas and they still billed me for gas. Very frustrating

評價在2018年4月撰寫

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10.0

優點： great counter person at both pick up and express drop off. very friendly and professional.

評價在2018年3月撰寫

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2.0

Never again

缺點： Horrible customer service. Wouldn’t replace windshield wipers on defective blades and we had to drive through lake effect snow the entire time. Tried to turn it in, spent hours with customer service, all lies and no follow through. Never rent with Budget.

評價在2018年1月撰寫

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10.0

Very easy pick up and drop off

優點： The pick up and drop off was so fast. I’ve never experienced such fast car rental transactions.

評價在2017年12月撰寫

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8.0

優點： Quick.

缺點： It wasn't clear where to go to get the car. There was no explanation of the cars features, and no examination to make sure it was free of dents, etc. I would have liked a little more hands-on support.

評價在2017年10月撰寫

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10.0

Easy with great service at Syracuse airport.

優點： Easy with polite good service

評價在2017年9月撰寫

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10.0

Funeral for my Mom

優點： This time Budget was perfect!!! As it always has been in the past in Syracuse Airport!!! But in Indiana last October they took me for a ride with the bill!!! Hundreds of dollars over my bill!!! That place in Columbus Indiana I will NEVER USE THEM AGAIN!!!! THIEVES!!!

評價在2017年1月撰寫

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10.0

Great value rental.

優點： Excellent price, friendly service, convenient pick-up and drop- off only 50 mete from the terminal, free upgrade - what's not to like.

缺點： Nothing. The best rental experience of my life!

評價在2016年9月撰寫

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6.4

缺點： Pickup counter was understaffed. Literally every other counter was empty except for the avis/budget. Budget counter was closed for no reason.

評價在2016年7月撰寫

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10.0

優點： great counter person at both pick up and express drop off. very friendly and professional.

評價在2018年3月撰寫

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10.0

Very easy pick up and drop off

優點： The pick up and drop off was so fast. I’ve never experienced such fast car rental transactions.

評價在2017年12月撰寫

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10.0

Easy with great service at Syracuse airport.

優點： Easy with polite good service

評價在2017年9月撰寫

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10.0

Funeral for my Mom

優點： This time Budget was perfect!!! As it always has been in the past in Syracuse Airport!!! But in Indiana last October they took me for a ride with the bill!!! Hundreds of dollars over my bill!!! That place in Columbus Indiana I will NEVER USE THEM AGAIN!!!! THIEVES!!!

評價在2017年1月撰寫

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10.0

Great value rental.

優點： Excellent price, friendly service, convenient pick-up and drop- off only 50 mete from the terminal, free upgrade - what's not to like.

缺點： Nothing. The best rental experience of my life!

評價在2016年9月撰寫

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8.0

Can’t reach customer service by phone

優點： Friendly at checkout with a nice car and easy access for rental and return.

缺點： Tried for an hour to reach customer service and finally gave up after the runaround.

評價在2018年8月撰寫

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6.8

缺點： Pick-up in the airport which was a mess due to reconstruction was confusing.

評價在2018年5月撰寫

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8.0

優點： Quick.

缺點： It wasn't clear where to go to get the car. There was no explanation of the cars features, and no examination to make sure it was free of dents, etc. I would have liked a little more hands-on support.

評價在2017年10月撰寫

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3.6

Car reeked of cigarette smoke.

優點： The folks at the counter were most helpful. We had to walk a ways to find the car. It was 11 pm, we had flown across the country. We were exhausted, hungry and we still had to find our way to the hotel.

缺點： Had we not been so tired and hungry and if it hadn’t been so late, we would have walked back to the rental car area and exchanged our car. The car reeked of cigarette smoke the entire 3 days we had it, even though we drove with the windows open when possible and ran the fan. It was awful. And the car had many scratches and dings, which we photographed before leaving the garage. It was a very bad experience.

評價在2018年5月撰寫

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2.0

Trying to charge me more than reserved price

缺點： They are trying to charge me an extra $20 for gas. I showed them the receipt for gas and they still billed me for gas. Very frustrating

評價在2018年4月撰寫

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2.0

Never again

缺點： Horrible customer service. Wouldn’t replace windshield wipers on defective blades and we had to drive through lake effect snow the entire time. Tried to turn it in, spent hours with customer service, all lies and no follow through. Never rent with Budget.

評價在2018年1月撰寫

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6.4

缺點： Pickup counter was understaffed. Literally every other counter was empty except for the avis/budget. Budget counter was closed for no reason.

評價在2016年7月撰寫

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第5位

Avis

avis

7.8 好 (28則評價)

錫拉丘茲 Hancock Intl有1個租車點

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Avis則評價

租車地點

Avis

錫拉丘茲 Hancock Intl租車地點

1000 Col Eileen Collins Boulevard

+1 315 455 9601

所有關於Avis的評價

錫拉丘茲 Hancock Intl Avis 辦事處的評價

最新評價

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好評
中立
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10.0

優點： STAFF WAS VERY FRIENDLY AND HELPFUL.

評價在2018年11月撰寫

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8.0

優點： Easy pick up and drop off

缺點： Bugs not completely cleaned from windshield and candy (3 M and Ms) on floor along side the passenger seat.

評價在2017年10月撰寫

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6.0

Syracuse was fine, DCA was awful

優點： Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

缺點： Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

評價在2017年5月撰寫

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8.4

優點： The Pick/up was delightful and the help we got via phone and than in person was magnificent.

缺點： Person who took the keys and handled the drop off was at best rude but more important incompetent and in every aspect the opposite of the service received at pick-up.

評價在2017年4月撰寫

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2.0

Worst rental ever

優點： This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible

評價在2017年3月撰寫

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9.6

缺點： After I filled tank they still tried to charge me and when I picked the vehicle up it wasn't filled

評價在2017年2月撰寫

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9.6

Great service

優點： I really appreciate that the staff in Syracuse stayed late to wait for our delayed flight. Super service!!!

評價在2016年12月撰寫

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7.6

Windows

優點： The vehicle is nice and comfortable. Other than the comments below it was a good experience.

缺點： The windows looked like they were cleaned with an old rag. The night we picked it up it was rainy and we couldn't see very well. stopped at a restaurant and used water and paper towels to make it where we were gping.

評價在2016年4月撰寫

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5.2

Deliberately hidden large fees, and fuel consumpti

缺點： - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.

評價在2015年12月撰寫

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10.0

Great Option for Syracuse to Ithaca

優點： Best option to get from the Syracuse Airport to Ithaca when you don't have a ride. It is so much for convenient and affordable than the car service and limited bus schedule.

評價在2015年11月撰寫

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10.0

優點： El personal fue MUY AMABLE Y SERVICIAL.

評價在2018年11月撰寫

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8.4

優點： La recogida fue encantadora y la ayuda que recibimos por teléfono y que en persona fue magnífica.

缺點： 0

評價在2017年4月撰寫

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10.0

優點： STAFF WAS VERY FRIENDLY AND HELPFUL.

評價在2018年11月撰寫

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9.6

缺點： After I filled tank they still tried to charge me and when I picked the vehicle up it wasn't filled

評價在2017年2月撰寫

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9.6

Great service

優點： I really appreciate that the staff in Syracuse stayed late to wait for our delayed flight. Super service!!!

評價在2016年12月撰寫

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10.0

Great Option for Syracuse to Ithaca

優點： Best option to get from the Syracuse Airport to Ithaca when you don't have a ride. It is so much for convenient and affordable than the car service and limited bus schedule.

評價在2015年11月撰寫

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10.0

優點： El personal fue MUY AMABLE Y SERVICIAL.

評價在2018年11月撰寫

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8.0

優點： Easy pick up and drop off

缺點： Bugs not completely cleaned from windshield and candy (3 M and Ms) on floor along side the passenger seat.

評價在2017年10月撰寫

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8.4

優點： The Pick/up was delightful and the help we got via phone and than in person was magnificent.

缺點： Person who took the keys and handled the drop off was at best rude but more important incompetent and in every aspect the opposite of the service received at pick-up.

評價在2017年4月撰寫

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7.6

Windows

優點： The vehicle is nice and comfortable. Other than the comments below it was a good experience.

缺點： The windows looked like they were cleaned with an old rag. The night we picked it up it was rainy and we couldn't see very well. stopped at a restaurant and used water and paper towels to make it where we were gping.

評價在2016年4月撰寫

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8.4

優點： La recogida fue encantadora y la ayuda que recibimos por teléfono y que en persona fue magnífica.

缺點： 0

評價在2017年4月撰寫

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6.0

Syracuse was fine, DCA was awful

優點： Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

缺點： Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

評價在2017年5月撰寫

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2.0

Worst rental ever

優點： This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible

評價在2017年3月撰寫

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5.2

Deliberately hidden large fees, and fuel consumpti

缺點： - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.

評價在2015年12月撰寫

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第6位

Alamo

alamo

7.6 好 (14則評價)

錫拉丘茲 Hancock Intl有1個租車點

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Alamo則評價

租車地點

Alamo

錫拉丘茲 Hancock Intl租車地點

1000 Col Eileen Collins Blvd

+1 844 370 9182

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6.4

缺點： The car smelled of smoke and had stains on the seats.

評價在2017年5月撰寫

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9.2

Overall good job

優點： Upgrade my car to SUV

缺點： Price of suv

評價在2017年4月撰寫

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5.2

優點： Good car Good gas mileage

缺點： Drop off was terrible. Persons in garage were pushy and grabbed my keys and locked the car as soon as I arrived. Asked them THREE TIMES NOT TO LOCK THE Car UNTIL I GOT MY TGHINGS OUT!!! But they did anyway and said they did not. They had the keys so it was not me who locked it. Seemed like they just wanted to grab the car and not give me time to exit Just a bums rush!!

評價在2017年4月撰寫

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10.0

優點： no hassle

評價在2017年1月撰寫

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6.8

Hoping for a better experience next time

優點： The price was much more affordable than Hertz's car rental for a driver under 21 years of age, although a little excessive.

缺點： The car was parked very close to a car on the left, which made it very difficult for me to get into the car initially. The car was not clean when I first entered it. The steering wheel was oily and there were crumbs from food on the floor and under the emergency brake. The windshield wipers had some sort of sticky residue under the rubber, not allowing me to properly wipe my windshields. Visibility was low during my road trip, making driving somewhat dangerous.

評價在2016年12月撰寫

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2.0

The whole dealing was a mess

缺點： I got no help from u to correct the problem poor service

評價在2016年10月撰寫

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9.2

Overall good job

優點： Upgrade my car to SUV

缺點： Price of suv

評價在2017年4月撰寫

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10.0

優點： no hassle

評價在2017年1月撰寫

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6.8

Hoping for a better experience next time

優點： The price was much more affordable than Hertz's car rental for a driver under 21 years of age, although a little excessive.

缺點： The car was parked very close to a car on the left, which made it very difficult for me to get into the car initially. The car was not clean when I first entered it. The steering wheel was oily and there were crumbs from food on the floor and under the emergency brake. The windshield wipers had some sort of sticky residue under the rubber, not allowing me to properly wipe my windshields. Visibility was low during my road trip, making driving somewhat dangerous.

評價在2016年12月撰寫

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6.4

缺點： The car smelled of smoke and had stains on the seats.

評價在2017年5月撰寫

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5.2

優點： Good car Good gas mileage

缺點： Drop off was terrible. Persons in garage were pushy and grabbed my keys and locked the car as soon as I arrived. Asked them THREE TIMES NOT TO LOCK THE Car UNTIL I GOT MY TGHINGS OUT!!! But they did anyway and said they did not. They had the keys so it was not me who locked it. Seemed like they just wanted to grab the car and not give me time to exit Just a bums rush!!

評價在2017年4月撰寫

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2.0

The whole dealing was a mess

缺點： I got no help from u to correct the problem poor service

評價在2016年10月撰寫

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第7位

Payless

payless

7.3 好 (36則評價)

錫拉丘茲 Hancock Intl有1個租車點

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Payless則評價

租車地點

Payless

錫拉丘茲 Hancock Intl租車地點

1000 Col Eileen Collins Blvd

+1 315 455 6406

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錫拉丘茲 Hancock Intl Payless 辦事處的評價

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6.4

優點： Staff was great.

缺點： Car was dirty, inside & out.

評價在2019年3月撰寫

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6.0

缺點： Purchased insurance but never got the confirmation for insurance I had to purchase twice

評價在2018年12月撰寫

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2.0

缺點： Please don’t use this company. I got to the airport in Syracuse and it turns out they don’t function on saturdays. I ended up booking with Avis. I will run the other way if I ever hear of this car rental company again

評價在2018年11月撰寫

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10.0

Got a great rate for Syracuse which is ridiculously expensive

優點： Ease of booking and price

缺點： Syracuse airport is torn up and extremely hard to navigate - not Kayak's fault but a really bad experience for travelers there.

評價在2018年9月撰寫

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6.8

Payless in Syracuse

缺點： Don't bother calling the pickup phone number because they will never answer. Just try to figure out where they've been moved to due the the construction in the airport! Also the EZ Pass did Not work!

評價在2018年8月撰寫

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10.0

Great Service - helpful folks

優點： For the first time ever I forgot to refill the car before returning it. I was running super late to my flight, and they were completely understanding. I expected to pay the fee for refilling, but they were extremely understanding and realized that I only used a few gallons of fuel - they charged me the pump price instead of the fee. Extremely thoughtful - will definitely rent from them again!!

缺點： I don't have a bad thing to say. I was a little disappointed that I paid twice for insurance, once through a third party during the booking, and another when I arrived. I wish it was all together - but that's it.

評價在2018年6月撰寫

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2.0

缺點： Was not able to make a change to my reservation. Very poor.

評價在2018年4月撰寫

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10.0

Totally Customer-Oriented!

優點： service; doing best to meet my need and beyond. May and her colleague rocked!

缺點： NA!

評價在2018年3月撰寫

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7.6

Great price. Ok service.

優點： The women at the pick up counter in Syracuse was great.

缺點： The instructions in the email had you first call a number that no one answers. I called the national number as opposed to the local one and the customer service representative did not think the Syracuse airport existed nor did he know about the instructions in the email to call the local number Car trunk had trash in it from a previous renter and the car smelled of smoke. Perhaps you have to pay extra for a non-smoking car but I was not aware. No one was at the counter for the return nor answered the phone.

評價在2018年3月撰寫

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9.2

優點： They. Upgraded us to a suv for very little extra

評價在2018年3月撰寫

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8.4

Confused about fill up conditions

優點： Excellent price / cleanliness of car was good

缺點： I did not like that we were told the tank would be full. However when we drove the car not even a smile it had dropped quite a bit on the gas gauge. We were told that when we bring the car back to have the gas tank filled or as close as possible. The people who previously used it didn't fill the tank all the way

評價在2018年2月撰寫

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8.0

優點： Good value for the money

缺點： When I went to pick up the car, the employee handling the counter told me numerous personal stories that made the whole experience roughly 20 minutes longer than it needed to be. She would stop processing paperwork to tell me personal stories....

評價在2018年1月撰寫

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10.0

Got a great rate for Syracuse which is ridiculously expensive

優點： Ease of booking and price

缺點： Syracuse airport is torn up and extremely hard to navigate - not Kayak's fault but a really bad experience for travelers there.

評價在2018年9月撰寫

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10.0

Great Service - helpful folks

優點： For the first time ever I forgot to refill the car before returning it. I was running super late to my flight, and they were completely understanding. I expected to pay the fee for refilling, but they were extremely understanding and realized that I only used a few gallons of fuel - they charged me the pump price instead of the fee. Extremely thoughtful - will definitely rent from them again!!

缺點： I don't have a bad thing to say. I was a little disappointed that I paid twice for insurance, once through a third party during the booking, and another when I arrived. I wish it was all together - but that's it.

評價在2018年6月撰寫

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10.0

Totally Customer-Oriented!

優點： service; doing best to meet my need and beyond. May and her colleague rocked!

缺點： NA!

評價在2018年3月撰寫

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9.2

優點： They. Upgraded us to a suv for very little extra

評價在2018年3月撰寫

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6.8

Payless in Syracuse

缺點： Don't bother calling the pickup phone number because they will never answer. Just try to figure out where they've been moved to due the the construction in the airport! Also the EZ Pass did Not work!

評價在2018年8月撰寫

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7.6

Great price. Ok service.

優點： The women at the pick up counter in Syracuse was great.

缺點： The instructions in the email had you first call a number that no one answers. I called the national number as opposed to the local one and the customer service representative did not think the Syracuse airport existed nor did he know about the instructions in the email to call the local number Car trunk had trash in it from a previous renter and the car smelled of smoke. Perhaps you have to pay extra for a non-smoking car but I was not aware. No one was at the counter for the return nor answered the phone.

評價在2018年3月撰寫

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8.4

Confused about fill up conditions

優點： Excellent price / cleanliness of car was good

缺點： I did not like that we were told the tank would be full. However when we drove the car not even a smile it had dropped quite a bit on the gas gauge. We were told that when we bring the car back to have the gas tank filled or as close as possible. The people who previously used it didn't fill the tank all the way

評價在2018年2月撰寫

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8.0

優點： Good value for the money

缺點： When I went to pick up the car, the employee handling the counter told me numerous personal stories that made the whole experience roughly 20 minutes longer than it needed to be. She would stop processing paperwork to tell me personal stories....

評價在2018年1月撰寫

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6.4

優點： Staff was great.

缺點： Car was dirty, inside & out.

評價在2019年3月撰寫

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6.0

缺點： Purchased insurance but never got the confirmation for insurance I had to purchase twice

評價在2018年12月撰寫

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2.0

缺點： Please don’t use this company. I got to the airport in Syracuse and it turns out they don’t function on saturdays. I ended up booking with Avis. I will run the other way if I ever hear of this car rental company again

評價在2018年11月撰寫

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2.0

缺點： Was not able to make a change to my reservation. Very poor.

評價在2018年4月撰寫

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第8位

Dollar

dollar

7.2 好 (20則評價)

錫拉丘茲 Hancock Intl有1個租車點

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Dollar則評價

租車地點

Dollar

錫拉丘茲 Hancock Intl租車地點

1000 Col Eileen Collins Blvd

+1 866 434 2226

所有關於Dollar的評價

錫拉丘茲 Hancock Intl Dollar 辦事處的評價

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8.8

優點： Mini van was comfortable. Pick up staff was nice but seemed overwhelmed by the number of customers and lack of vehicles to fulfill the reservations. Drop off was very easy and staff was nice.

缺點： When I arrived to pick up the mini van I reserved, I was told there were no vans available but I could have a Yukon. I specifically reserved a van because I had 6 people & needed easy access to the 3rd row. The agent did go get a van but I had to wait a 1/2 hour as she had to go off site for it.

評價在2019年4月撰寫

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8.0

優點： Quick drop off

評價在2018年10月撰寫

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6.0

優點： The vehicle was in good repair and drove well.

缺點： The vehicle I reserved was not available and the one that I was provided as a replacement was smaller and less comfortable for my family. I also discovered a croissant in a plastic container and a lighter underneath the drivers seat. Otherwise the vehicle seemed to be clean.

評價在2018年7月撰寫

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10.0

I love dollar

優點： They are so nice

缺點： Nothing

評價在2018年6月撰寫

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6.8

Upselling Caution

優點： Clean car

缺點： Know what you want before getting to the counter as they will try to up sell you on everything from a bigger car to insurances, GPS, Gasoline and phone chargers. If you prepaid the Alliance insurance, they will push hard to get you to cancel (they have the phone number handy) that and take theirs. “Ours is a better deal, Alliance will still impact your car insurance, all we need is a police report”. Don’t know if that is true or not so be prepared, do your homework and stick to your guns.

評價在2017年12月撰寫

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3.6

Ripped off

優點： The customer service representative was polite and tried to help us.

缺點： I had reserved an economy car for $133 but when we got to the counter we were told they had no economy cars so for that price all they had were 15 passenger van!!!! We had to pay $67 more for a car!!!!!!

評價在2017年10月撰寫

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8.8

優點： Quick processing, friendly staff, clean car, convenient location.

缺點： A little pushy trying upsell insurance and such when checking in. No one at the parking lot when I dropped off the car.

評價在2017年8月撰寫

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6.0

Buyer beware!!

缺點： My key broke with normal use in the ignition over 4 days and I was charged $300 for it!!! I will be disputing this.

評價在2017年5月撰寫

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8.8

優點： pick up and drop off right at the airport

缺點： waiting in line to drop off car. Car did not have a gas cap and no one told me when I picked it up so I wanted to report when I dropped it off so as not to get charged for it. I had to wait in line and when I got to the counter the girl said very matter of tact, "oh those cars don't have a gas cap".

評價在2017年4月撰寫

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5.2

Watch out for unwanted "Trip saver": 4.99/day extra

優點： Staff were polite (but lied)

缺點： When I queried the $20 increased charge over the quoted price at the counter I was told it was the "franchise fee". When I had time to look more closely I saw that "Tripsaver @$4.99" per day had been added without asking me if I wanted it (I didn't, I have AAA) I called the franchise and the lie was repeated - evectivly blaming KAYAK for not quoting the right price (in fact KAYAK's quote was accurate)

評價在2017年4月撰寫

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5.6

缺點： They tried to stick me with an 11-seater van, and had to pay extra to get a more reasonable economy car/sedan. This was not transparent to me when I made the reservation.

評價在2017年3月撰寫

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3.6

Bad customer service

優點： Carvwas good, pick up is easy

缺點： Franchise fee was added. The mobile oil was not changed. There was no water in wipers. Insurance rate was high. Extremely poor service. Difficult to locate car in the garage because no sign was posted. Over all, the service was poor, not comfortable in taking car on rent

評價在2017年3月撰寫

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8.8

優點： Mini van was comfortable. Pick up staff was nice but seemed overwhelmed by the number of customers and lack of vehicles to fulfill the reservations. Drop off was very easy and staff was nice.

缺點： When I arrived to pick up the mini van I reserved, I was told there were no vans available but I could have a Yukon. I specifically reserved a van because I had 6 people & needed easy access to the 3rd row. The agent did go get a van but I had to wait a 1/2 hour as she had to go off site for it.

評價在2019年4月撰寫

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10.0

I love dollar

優點： They are so nice

缺點： Nothing

評價在2018年6月撰寫

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8.8

優點： Quick processing, friendly staff, clean car, convenient location.

缺點： A little pushy trying upsell insurance and such when checking in. No one at the parking lot when I dropped off the car.

評價在2017年8月撰寫

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8.8

優點： pick up and drop off right at the airport

缺點： waiting in line to drop off car. Car did not have a gas cap and no one told me when I picked it up so I wanted to report when I dropped it off so as not to get charged for it. I had to wait in line and when I got to the counter the girl said very matter of tact, "oh those cars don't have a gas cap".

評價在2017年4月撰寫

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8.0

優點： Quick drop off

評價在2018年10月撰寫

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6.8

Upselling Caution

優點： Clean car

缺點： Know what you want before getting to the counter as they will try to up sell you on everything from a bigger car to insurances, GPS, Gasoline and phone chargers. If you prepaid the Alliance insurance, they will push hard to get you to cancel (they have the phone number handy) that and take theirs. “Ours is a better deal, Alliance will still impact your car insurance, all we need is a police report”. Don’t know if that is true or not so be prepared, do your homework and stick to your guns.

評價在2017年12月撰寫

評價由提供

6.0

優點： The vehicle was in good repair and drove well.

缺點： The vehicle I reserved was not available and the one that I was provided as a replacement was smaller and less comfortable for my family. I also discovered a croissant in a plastic container and a lighter underneath the drivers seat. Otherwise the vehicle seemed to be clean.

評價在2018年7月撰寫

評價由提供
3.6

Ripped off

優點： The customer service representative was polite and tried to help us.

缺點： I had reserved an economy car for $133 but when we got to the counter we were told they had no economy cars so for that price all they had were 15 passenger van!!!! We had to pay $67 more for a car!!!!!!

評價在2017年10月撰寫

評價由提供
6.0

Buyer beware!!

缺點： My key broke with normal use in the ignition over 4 days and I was charged $300 for it!!! I will be disputing this.

評價在2017年5月撰寫

評價由提供
5.2

Watch out for unwanted "Trip saver": 4.99/day extra

優點： Staff were polite (but lied)

缺點： When I queried the $20 increased charge over the quoted price at the counter I was told it was the "franchise fee". When I had time to look more closely I saw that "Tripsaver @$4.99" per day had been added without asking me if I wanted it (I didn't, I have AAA) I called the franchise and the lie was repeated - evectivly blaming KAYAK for not quoting the right price (in fact KAYAK's quote was accurate)

評價在2017年4月撰寫

評價由提供
5.6

缺點： They tried to stick me with an 11-seater van, and had to pay extra to get a more reasonable economy car/sedan. This was not transparent to me when I made the reservation.

評價在2017年3月撰寫

評價由提供
3.6

Bad customer service

優點： Carvwas good, pick up is easy

缺點： Franchise fee was added. The mobile oil was not changed. There was no water in wipers. Insurance rate was high. Extremely poor service. Difficult to locate car in the garage because no sign was posted. Over all, the service was poor, not comfortable in taking car on rent

評價在2017年3月撰寫

評價由提供

Sunnycars

sunnycars

錫拉丘茲 Hancock Intl有1個租車點

╳

租車地點

Sunnycars

錫拉丘茲 Hancock Intl租車地點

1000 Colonel Elieen Collins Blvd

Thrifty

thrifty

錫拉丘茲 Hancock Intl有1個租車點

╳

租車地點

Thrifty

錫拉丘茲 Hancock Intl租車地點

1000 Col Eileen Collins Blvd

+1 315 455 1001

錫拉丘茲 Hancock Intl的租車地點

錫拉丘茲的機場

錫拉丘茲 Hancock Intl租車

鄰近錫拉丘茲機場的飯店

鄰近錫拉丘茲 Hancock Intl的飯店