Hotel reeked of cigarettes, no hair dryer in the room, or kettle, and on immediately leaving the hotel was confronted with beggars and homeless asking for money.
Location was easy to find and close to central Lille- easy walk to the centre. Rooms were clean, Value for money.
Staff were friendly, but did not speak English too well (although, better than I could speak French). I liked that there was free internet and a bakery across the road. Being next to the metro was handy too, although the station was dirty and smelt like urine..... pretty much same as Termini in Rome
The location and all the riff raff near the hotel throughout the night (even at 4am)
was no wi fi
Provided my basic needs, and allowed me to deposit my baggage following my check-out. Staff very polite.
I was a little surprised that the window could not be secured in the open position, and had to be restrained by a drawn curtain. (I have not seen your website). Please note, below, I booked a single room but was given a double room and charged accordingly.
friendly and professional service. Staff were very accommodating.
Location, breakfast, price
the hotel had no night desk and there were metal shutters surrounding the hotel when i returned at night. the area was not pleasant and i did not feel secure in the hotel
The clerk at the front desk was very helpful.
The bed was the hardest I've ever experienced. I would have been better off sleeping on the floor - there was no room for that though. All other qualities were there and I used to profess that if a hotel room was clean then it was ok by my standards. The Best Hotel in Lille changed this - if one cannot sleep properly due to a poor bed then it is not a hotel that I could return to nor recommend to others.
room was neat, entrance staff was very friendly
With a stay at Best Hotel Lille, you'll be centrally located in Lille, within a 5-minute drive of Zenith Arena Concert Hall and Lille Grand Palais. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.