The staff was very friendly.
Definitely a bit broke down, the price was the only positive thing. The parking is about three blocks from the hotel, and it is pretty far from any of Lisbons attractions, it would have been very difficult to stay here without a car, walking anywhere was out of the question since it was so far from everything.
it was a bit old
Breakfast is excellent, location is very good, I recommend this hotel!
Handy to town and pleasant staff
Dreadful smell in first rooms at rear of hotel,ok when moved to front of hotel.
It is a nice and cosy hotel (or better to say: hostel - but no negative feelings about it). Staff is helpful, speaks many languages (including Polish (!). Our room was clean, bathroom as well (although it's better to take own towels, becasue they have problems with their laundry). Good location (walking distance to the most important areas of Lisbon). Breakfast was ok but no vegetables nor fruits served (but we could bring own tomatos etc.)
It's better to take own towels, becasue they have problems with their laundry (but the bathroom in general was clean). General remark about Lisbon: be careful when visiting belem (luckily residencial is not located there) because we were robbed on the square in front of the Mosteiro dos Jerónimos in a very tricky way... (the same about tram nr 15 that takes you there).
It is very close to the city center and in a quiet and nice neighborhood.
For the hotel safe you have to pay 5€/day extra.
the staff very fredly and helpfully.
The bad smell in the room, and very small bathroom without curtain and blind on the windows, so outside everybody could see you in your privacy.
Very friendly and helpful staff. 24 hours reception service. Close to the city and tube station.
The bathroom was rather small and the hot water pipe was not working properly. Sometimes there was no water coming out! Very annoying.
Friendly people at the reception
Rooms are pretty small and furniture a bit old
With a stay at Residencial João XXI, you'll be centrally located in Lisbon, a 4-minute drive from Lisbon City Hall and 8 minutes from Rossio Square. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).