Airport shuttle was great. Room was comfortable.
A place to have a late breakfast would have been nice
Nice Hotel, but dining is limited
Comfortable bed and the place overall is nice. Very close to the airport and a free shuttle runs every 20 minutes between airport and hotel. Staff was excellent and cost of room was reasonable.
There are no options for off-site dining within walking distance and restaurant prices at the hotel are ridiculous. We called down to see how much the Breakfast Buffet was and front desk stated $25/person. I know there are some options when booking the room where you can get the breakfast included at a little cheaper price, but we decided to eat at the airport because it was cheaper.
great experience, value for money
it was a pleasant experience, we checked in early and was given the 3 out of 4 rooms we reserved. rooms are clean and comfortable and surprisingly quiet despite proximity to the airport. Breakfast buffet was good and service great. overall a wonderful experience. Highly recommended.
The location is really good, Close to shopping area.
The bathroom were not clean and the rooms are outdated not the same on pictures
Not the room we booked and paid for
First time I have booked through kyak and when we got to the hotel we were not given the room we booked and paid for a deluxe king room but a much inferior queen room. We had to go back to the desk and complain and we're eventually given a king room but not a deluxe room. The hotel told us they only give out rooms they have if you book on line not the one you paid for. Won'the using kyak again. H
The resort,food, beverage,room service and staff guaranteed that we will return. Thanks Nicole ( in training) and Britney
Very clean, comfortable beds, friendly staff, great location, close to everything.
Good stay , food at Pier 73 needs improvement
Location near airport Shuttle bus from and to airport was excellent
Rooms are dated and need refreshing. Food at Pier 73 needs much improvement. Breaskfast on the other hand was excellent and staff very attentive and cordial.
Hotel great, restaurant awful
Clean , neat well land out, love shuttle from airport. Food in Pier 73 leaves a lot to Be dired. I had pasta and it was awful. When I come back I will go Into town to eat.
The food at Pier 73
Hotel is clean and neat. Every 20 minutes on the hour,24 hr airport transportation in and out of airport. Very nice. Thanks.
Close to YVR, great restaurant.
Hard to get to, no free parking, no pool
Great pairing with the Vancouver Airport
Very close to the Vancouver Airport. Free WiFi!
When you stay at Pacific Gateway Hotel in Richmond, you'll be on a river, within a 5-minute drive of Richmond Night Market and Richmond Centre Mall. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).