location and hospitality
We only stayed for one night but the staff were very helpful from recommending an excellent pizza restaurant to booking a cab for the Airport. The Location could not be better - on a pedestrian street - and although our Room was on the front we never heard any street noise.
The Hotel can be a little difficult to find if arriving during siesta time or late in the evening as the entrance door may be shut - however there is a buzzer alongside the door
Perfect location for sightseeing, elegant interior, kind staff.
Internet access at the lobby was unstable, not only from my laptop but also from others. We used a internet cafe nearby (2min walk, 10am-8pm).
The location is good, the staff very friendly and helpful.
kindness of staff is hard to believe. excellent location. homely atmosphere.
Tranquility of the building. Kindness of its staff.
The reception was super. They were willing to help in every way and they were efficient and really charming!
difficulty in entering
location in centre of Naples
bar shut by 9.30pm without notice
With a stay at Chiaja Hotel de Charme in Naples (Naples City Centre), you'll be steps from Piazza del Plebiscito and Via Chiaia. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.