Staff made us feel ourselves at home, making everything at their reach to help us and support us in every need we had.
Location is close to beach, theater & Lincoln Rd. Mall but removed from the noisy, congested areas. Lovely pool area, good breakfast selection, and accommodating, friendly staff. Rooms were clean and comfortable but a bit small. Will plan to stay at here again next visit to Miami Beach.
The expensive valet took forever. Rooms and amenities were mediocre... not worth the money you pay for this hotel.
Great Hotel - Mostly
Loved the location, price per night, most of the staff and the quality of the hotel.
Had some mold in my shower in an otherwise spotless room. Had two awful experiences in the cafe. Both times the person on duty forgot about me. Had to chase him up for a beer I ordered 20 minutes prior with my meal. Another time, he left me sitting for 15 minutes without attending to me. He only had 2 tables on both occasions. Despite these bad experiences I have to say that this was just ONE person... All the other staff, including the manager, were outstanding !!!
The staff was deceiving, unwilling to help and provided the overall worst hotel experience i have ever encountered. The hotel valet staff informed me that I could leave my car parked in front for a few hours while i went to eat dinner and when I returned my car was towed. I tried to explain this to the staff as well last the managers Alvaro Diaz and Gregory Capella. They both informed me that there was nothing they could do. Even though they admitted that the valet may have given me the wrong information, there was nothing they were willing to do to rectify the situation. $281 and hours later i was able to retrieve my vehicle back. The tow company informed me that it was the hotel that called them to have the car towed and they do this all the time! I would never recommend this hotel to anyone simply based off the poor customer service and lack of training of the staff and management. They truly do NOT care about their guests or accommodating to any of their guests needs. I am currently pursuing legal action to be reimbursed for my tow, cab, time and expenses due to their error. There are plenty of choices of places to stay on Miami Beach and I would NOT recommend this one even if they are offering a better price at the time.
WORST HOTEL I HAVE EVER STAYED AT
This was such a horrible experience. The rooms are gross, they look nothing like the photos. The hotel staff has horrible horrible attitudes. No-one is willing to help you. The hotel is not a 4 star, I would probably consider it about a 1. Please do not waste your money, there are so so many other places in Miami that are so much nicer.
Offering 4-star modern accommodation, Pestana South Beach Hotel is conveniently situated in South Beach. Offering free Wi-Fi, a restaurant and a swimming pool, the hotel is within a 10-minute walk of Miami City Ballet. This art deco hotel offers a 24-hour reception, luggage storage and an express check-in and check-out feature. Additionally, the multilingual staff are available to offer local information. The rooms are air conditioned and include tea and coffee making facilities, a mini bar and an in-room safe. Bathrobes are also provided for extra comfort. Pestana South Beach Hotel offers breakfast each morning that guests can enjoy before venturing out to explore the surrounding area. Attractions near Pestana South Beach Hotel include Miami Beach Convention Center, the Holocaust Memorial of the Greater Miami Jewish Federation and Lincoln Road. The helpful staff at the tour desk are available to book and organise activities in Miami Beach.
佩斯塔納南灘酒店 - 邁阿密海灘的位置在南灘的1817 James Avenue，距離邁阿密海灘市中心2.1公里。 Miami City Ballet是距離佩斯塔納南灘酒店 - 邁阿密海灘最近的地標。
佩斯塔納南灘酒店 - 邁阿密海灘的入住時間為16:00，退房時間則為12:00。
佩斯塔納南灘酒店 - 邁阿密海灘有提供免費Wi-Fi。
佩斯塔納南灘酒店 - 邁阿密海灘沒有提供免費停車。
佩斯塔納南灘酒店 - 邁阿密海灘沒有提供免費機場接送服務。
佩斯塔納南灘酒店 - 邁阿密海灘距離邁阿密15.6公里。 佩斯塔納南灘酒店 - 邁阿密海灘距離勞德代爾堡30.8公里。
佩斯塔納南灘酒店 - 邁阿密海灘不可以攜帶寵物入住。
佩斯塔納南灘酒店 - 邁阿密海灘有附設泳池。