Front desk staff was great.
Room was not very clean. There was trash left over from the guests before we arrived to our room.
Very cute boutique hotel. The staff was so friendly, they really made you feel welcome. Rooms were clean, we had complimentary glass of champagne when we checked it.
Sink wasn't in the bathroom, it was on the outside. Not a big deal however.
Wonderful historic restoration
Gorgeous, boutique hotel with excellent service! Short walk to the beach. Amazing roof top for watching the sun rise. Truly the most beautiful hotel we've ever been to. It felt like we were guests in someone's beautiful home away from the loud, touristy South Beach. They took excellent care of us!! I will recommend Casa Faena a thousand times.
It wasn't a problem when we stayed, but you could hear the other guests walking above our room.
This was a great, cute hotel in Miami Beach. My room had a king size bed with an ocean view. It's only across the street from the beach. Beautiful hotel. Very lovely staff!
The elevator was slow and unair conditioned.
The beach access and chairs/umbrella provided was a fantastic amenity. We were very comfortable and not overcrowded. The hotel was lovely and tastefully decorated, and we were comfortable in our room.
The reception desk system is a mess. There is only room for one person at the desk, so we had to wait for nearly 30 minutes to check in. Checkout was the same. During checkin, there was no useful information given, like how the beach access worked, when checkout was, or other amenities of the hotel. We discovered the roof deck on our own. This was the most serious of what we considered to be operational problems - it was clear that some systems had not been thoughtfully considered. Why put hand towels in the toilet/shower area, and bath towels by the sink? Was the red tassel on the door to indicate DND? How would a guest know that? The hotel seems to be sorting out some hiccups. The restaurant is also a problem. There are no prices listed on the menu, and the bar selection is limited. Lunch for two, only two entrees and two mixed drinks, was over $100. The burger was more than $25, which is laughable. Had we known the price point, we would never had chosen to eat there and felt duped and unsatisfied by the experience. The restaurant is not a stand-alone destination and the prices should reflect that.
I was bumped after I paid in full months before
They put me in a horrible hotel gale south beach How do you move someone that paid in full I have never heard of such a thing
I am sure they never looked at the hotel they put me at
The noise! It was really noisy - needs new windows. It felt like all the outside noise was right in the room with me.
love this place
access to Faena beach. adorable rooftop terrace and clean beautiful room
Home away from Casa
Casa Claridge, like I stated in my title is practically a home away from home, except of course with the Beach being a block away. The amenities, staff and location are all top-notch. We needed an iron and ironing board as well as a crib for our infant daughter and at the drop of a dime, it was hauled up to our room. When you check-in, the complimentary champagne is a classy touch! Would definitely recommend. Cheers!!
We would've like to have windows in the room, that Actually open and closed. Especially in the bathroom
Parking is $55 per night. That is absurd.
I was accommodated in every way. The staff was very friendly especially (Adrian) hope I spelled his name right. He was very attentive and a great bonus to the stay
I didn't like that fact that you aren't allowed to use the fridge for personal items and we were locked out of our room before checkout
My friend and i never received complimetary drink
Michael, from the staff was excellent and attentive, and personable. All staff was very nice and welcoming but Michael, went above and beyond in the morning for us! Very cute hotel, rooms were clean, decor was beautiful loved inside and outside of hotel. Rooms were very spacious for two friends!
No pool, but did provide towels and beach chairs, and because I arrived late at night we didn't get our complimentary drinks upon arrival.
Located in Miami Beach (Mid Beach), Casa Faena Miami Beach is within a 5-minute drive of Miami City Ballet and Miami Beach Convention Center. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Miami Beach? This hotel has facilities measuring 1000 square feet (93 square meters), including conference space.