克雷斯特套房酒店 - 邁阿密海灘 Crest Hotel Suites

Check out being 12 noon, bed was comfortable and room clean

Reception staff, obviously hated the job, indiffernt to the point of rudeness. No help with luggage (and we had four large bags and were on the second floor).

The staff were very friendly and always happy to assist however they could. Excellent location.

No Room Service - or fridge to make up for the fact there was no room service so I could not buy food and store it I constantly had to go out to get a bottle of cold water. My Room did not feel superior at all. It was a standard compared to other hotels where I have booked superior rooms before.

Location

The location was great, and the room was cleaned every day (new towels etc.) Good that the room had a TV.

When you took a shower, the water would flood all the way to the bedroom. The view from the window wasn't really flattering. When we checked in, the person in the front desk wouldn't speak a word... I also tried to call the hotel manager after the trip about something, but he wouldn't answer my phone calls.

not enough information about the hotel or location in the rooms

Location was great for dining,shopping and beach

Unfriendly staff who gave no assistance and had bad attitudes

The location of this hotel was perfect, it was in the centre of town and round the corner of the most fantastic Lincoln Road, walking distance to Ocean Drive and the beach.

The kingsize bed we had was the most uncomfortable bed we had ever slept on, it was so springy everytime me or my husband moved it felt like we were on the waves even with it's huge size. And the shower cubicle was too small.

location was great for shopping.. the Staff were very helpful

The room and washroom was so small, bad was not comfortable. the hotel does not look like 3* hotel. The room was so dark. And the price changed from what i booked and what i payed.