Nothing at allllllllllll
Even with u as booking.com they change our booking when we arrived to check in then they let us pay in advance our stay even at the check in @ 1h30 A.M. !!!!!!!!!!!!!!!!!!!! weiiirrrrrddddd
The staff at the reception was very professional and helpful
I think that the remainder of the staff (serving) especially during the day time at the beach restaurant could improve quite a lot. They were not service oriented, not smiling, it felt like you were asking them a favor if you were ordering a drink.
Snorkeling excursions, diving
Right on beach, but not good snorkeling, no coffee makers and microwaves in rooms, hard to get change, and no jet ski's.
The dining staff were great. Also thought the diving staff were very friendly and helpful. Enjoyed the location as well.
Drink prices were a rather high. Also thought that the Dive Center prices were on the high side, especially compared to other dive resorts.
The territory small, but is the hotel cosiest and convenient for residing in Dahab
Overall, a lovely hotel. Great location, nice rooms and grounds, and well priced. Breakfast buffet was okay, as was dinner buffet.
Staff were for the most part acceptable. One issue - sent a bag of washing away and it returned the following day, with all items noticably shrunk. Took 3 days of constant complaints to get a resolution, which ultimately required photgraphic evidence of the previous size of the clothing, being told it was immpossible for the clothes to have shrunk, having 4 staff question me in an office and deny liability, and the Houskeeping Manager glaring at me and telling me that it was impossible. The item in question - a ladies dress that was shrunk to the size of a child's shirt. Very disappointing and very poor customer service ethic. The resolution - reimbursement of about 1/2 the value of the "most" ruined clothes, in Euro (I'm Australian)
A lot of very nice touches over the festive period (stockings for children delivered to individual rooms, a very relaxed cocktail event, good balance for adults and families); the programme of events was low-key but very professionally organised - not tacky or forced. Itravelled as a single parent and found the environment very supportive.
The pre-arranged transfer from airport to hotel was chaotic and resulted in a stressful one hour delay - but I think this was a one-off fault and the return transfer was faultless. No one explained that there was a mosquito eradication device available in the room (hidden in a cupboard) and if I'd known this it might have prevented my daughter and I getting quite a few irritating bites.
of the Dahab hotels, it is one of the very best (Hilton is also in the same leage). The location is ideal, quiet enough, gorgeous beach, but still close to everything. Pleasent mix at that time of the year mostly of pensioners from German-speaking countries and people coming for diving and wind-surfing, a few Russian guests. Service not overly-eager in an annoying way but very attentive still. good pool and outdoor seating. unlike what has been commented, Wifi works very well and is affordable, with paying for hours of actual use only. Like it very much (stayed also in the Hilton at previous visits).
it was very peaceful in a very good location weather was good
for a 5***** hotel i found the evening meals were poor and i also found that there was no bar to go to after the evening meal, you could only go and sit in the tented area outside which in summer time would be fab but in winter it is too cold to stay there
Its beach location was a big plus with plenty of space for outdoor dining. The breakfast and dinner buffet provided plenty of choices and most evenings there was at least one dish of the day over and above the usual choices. Rooms are of a good size and all appear to have an outdoor area with seating for enjoying the shade/sun from your room. Quite and comfortable.
With a stay at Swiss Inn Resort Dahab in St. Catherine, you'll be 2.3 mi (3.7 km) from Dahab Beach and 8.3 mi (13.3 km) from Blue Hole. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.