賓罕頓 Broome County租車

Not a good experience

優點： The rental agency was listed as being 'in terminal'.

缺點： When I went to the Budget counter, they were closed and sign directed me to go to Avis counter with one agent and a line of people. When I finally got my car, I went out to find it was covered with at least 6" of snow on the entire car and all around the car. I went back to the counter and complained and then they sent someone out who cleaned only the windows, but not the roof nor the hood or trunk. Once I started driving, the snow fell from the roof into the rear window, blocking my view. I had no equipment to clean snow off a car and I wasn't dressed for such. Also, because the car was covered with snow, it was impossible to assess the vehicle for existing damage prior to my acceptance of the vehicle. When I went to drop off the car, the desk was closed with sign staying to record the mileage and drop the key into a lock box. Since it was raining hard and would take at least 5-8 minutes to go back into the rain to research the milage, I didn't do it. Also, there were no available empty spaces in the section of the lot that was listed as 'Budget', so I parked it in a Hertz parking spot, since no one was there to direct me in any way.

Just ok

優點： Service agent was friendly.

缺點： Car was dirty inside. Had not been cleaned from prior renter.

Watch out for Budget's criminal refueling costs

優點： Agent's at pick-up and drop off were nice.

缺點： When I dropped off my car, I informed the agent I forgot to top off the tank. She told me it was ok and they would charge me an additional $13.99 for driving under 75 miles. When I checked my credit card statement, there was an additional $45 on the bill. I called Budget to get a correction and was told "I'm sorry you got bad information" and that they charge $9.98 a gallon; so 4 gallons cost me $40. What a rip off! Gas down the street was $2.16 at the time. I will never use Budget again and will advise other not to as well!