The service and attentiveness to detail is always excellent. My room was lovely and more than comfortable. This is a lovely hotel with a perfect location, just south of City Hall.
We experienced several days of significant rainfall and the lack of a covered awning to the curb was a bit inconvenient.
The hotel is centrally located and very well maintained. I believe that the value for dollars was excellent. Service and amenities were also excellent.
A lovely retreat
The Ritz Carlton in Philadelphia is a luxurious, welcoming hotel centrally located just south of the iconic City Hall. The.staff were courteous, responsive and very helpful. My room was oversized and very comfortable with outstanding housekeeping service. This was my third visit and will surely not be my last. My son now lives in center city, so this will be my home when visiting in the future.
My Philadelphia Getaway...
The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted
There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
Awesome building champagne at checkin have had many enjoyable and memorable stays.
Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.
Almost a disaster
The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating.
The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.
The staff was incredibly friendly and very knowledgeable of the city. We had a great experience!
They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.
Let us put you in the cradle of liberty and the heart of sophistication at The Ritz-Carlton, Philadelphia, a luxury hotel with a historic pedigree that brings this venerable city to life for each and every guest. A newly-renovated neo-classical landmark that lives up to the grace and grandeur of its stately surroundings, this meticulously restored historic hotel in Philadelphia is located within steps of Independence Hall and the Liberty Bell, close to the city's best dining and shopping experiences, and within the midst of Philadelphia’s arts and entertainment district. From the striking domed marble lobby of this former bank building to our newly-opened Richard Sandoval restaurant, Aqimero, you will enter a realm of urban sophistication and modern design, where creative culinary options, pampered spa services and contemporary guest rooms leave you with landmark memories of your own.
針對任何未來入住日期的現有費城麗思卡爾頓酒店 - 費城預訂，包含預付房費預訂，旅客均可在入住日期24小時前免費退改，前提是旅客須於2020年6月30日前完成更改或取消。針對即日起至2020年6月30日期間所發生的所有未來入住日期的新費城麗思卡爾頓酒店 - 費城預訂，包括預付房費預訂，旅客均可在原定入住日期24小時前免費退改。更多資訊請瀏覽萬豪國際集團新型冠狀病毒（COVID-19）通告。
費城麗思卡爾頓酒店 - 費城的位置在Center City的10 Avenue of The Arts，距離費城市中心1公里。 Historic City Hall是距離費城麗思卡爾頓酒店 - 費城最近的地標。
費城麗思卡爾頓酒店 - 費城的入住時間為16:00，退房時間則為12:00。
費城麗思卡爾頓酒店 - 費城有提供免費Wi-Fi。
費城麗思卡爾頓酒店 - 費城沒有提供免費停車。
費城麗思卡爾頓酒店 - 費城沒有提供免費機場接送服務。
費城麗思卡爾頓酒店 - 費城距離費城10.4公里。 費城麗思卡爾頓酒店 - 費城距離特倫頓 特倫頓梅塞爾機場46.9公里。
費城麗思卡爾頓酒店 - 費城歡迎住客攜帶寵物入住。
費城麗思卡爾頓酒店 - 費城沒有附設泳池。
費城麗思卡爾頓酒店 - 費城已採取以下的措施：