Staff at front desk very nice and courteous.
Our room was a king bed room. The bed wasn’t a king size, but instead 2 twin beds were put next to each other and we were feeling it. The shampoo provided by the hotel wasn’t smelling good.
the location is almost the only quality at Monroe Hotel.
the service is poor. the rates VS quality are unjustified.
nathing special about it.
Very normal which is less than 3 star hotel
rooms are small, facility are limited, much below expectations for the money paid.
I like the secure feeling by staying at this hotel and its location
Yes I did, one of the staff at the Reception used to be very rude with the customers especilly if they are from Gulf countries like. He took from me down payment 4000us Dollar (on hold on my Master card) on my first night at the hotel asi checked in on 18th, July 2010. In addtion I paid another 4000us Dollar cash as a eposit for my 15 nights there. Besides, whenever me or my family needs a service his answer was no most of the time. I can't remember his name but he was on duty at the reception on the date of my arrival 18/7/2010 at 7:30pm.
The restaurant where we used to have breakfast was below average..tables werent clean, or the staff wasnt caring enough for guests.. each time, we had to call them to clean the table for us. there were flies in the buffet . in my room, the towels were awful.. you should really have a look to the towels... they lost their real colour... the light of the bathroom was so dull ..the hotel charged us 40 $ for the taxi that picked us up from the airport, altough they told us on the phone that it will only cost 30 $ and when we asked why? they answered that because the aeroplane was delaid so the driver had to wait for us so thats why they increased the charges... something that no other decent hotel will do. For me, no more Monroe.
Friendly and very accomodating with many facilities and great access to the city
breakfast was good
construction on the other half so no pool available. although I called the hotel before the stay and they confirmed they have a pool, somehow the staff forgot to mention that it is closed for construction site for at least another 6 months or one year!!!!
Location in the downtown
Better staff service
The location is good/ Excellent. There was not a swimming pool because of construction however I have charged full price, it is really expensive for what it is.
No Gym, no swimming pool, breakfast is very poor..
A stay at Monroe Hotel Beirut places you in the heart of Beirut, within a 15-minute walk of Hamra Street and Beirut Corniche. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).