Gorgeous hotel but worst bed and buffet ever!
I liked how friendly and helpful the staff was. Hotel Polynesia is also incredibly nice inside! The decorations and sounds of the running water and wild birds turns it into a paradise.
The beds were so hard, I had trouble sleeping every night. The food quality was also very, very, very poor. I travel all over the world and never have I refused to eat a meal but I did for the buffet dinner and breakfast at Holiday Polynesia.
The hotel staff were great, I had to ask for more towels and cutlery in our room and they were brought within minutes! The childrens entertainer, although out of season and was on the desk at the indoor pool was great with the kids. She painted their faces for halloween. Brilliant, made their day.
Having to pay extra for the Beach Club. To use the pools, water slides etc, it costs 6 euro per adult and 4 euro per child. The hotel room wasn't amazingly clean with things left from the last occupant.
Clean bright hotel. Spacious rooms. Excellent swimming pools. Friendly staff. Excellent food.
que for bar at the pool was very long as there was only one member of staff in attendance
Beach club was very good for the kids although the wave pool closed too early at 3pm.
The entertainment for the children was wonderful and there was a great variety of food
No but please check our rooms roon 202 and 203 as we forgot a large bag in the cupboard that had laundry shoes and makeup in it. As well as an adress book that I had for 15 years
Good family resort. Lots to do for a fiver year old.
We stayed half board. The food was not very good.
location, proximity to Malaga, the fact that I did not have to worry about getting a meal at 7:00 p.m. when most places are closed
food choices were limited and variety just average- which I don't mind for breakfast, but not for lunch or dinner; I found being tagged with wrist bands(all-inclusive) and then having to show your room key every time you wanted a drink annoying; having to pay for pool and fuzzball is "nickel and diming"-why not install card swiping machines there to differentiate those in the '"all-inclusive" ?
The staff is very friendly. The swimming accomodation is superb.
The knowledge of languages for the majority of the staff is very poor. Even English is for most of them a major problem.
the whole experience was wonderful
some of the food
there was no entertainment, no help to make trips anywhere, we were not told about the bus down to the gate, never any bar when we wanted a drink, no steam room on, no jaccuzzi on. limited time s for indoor pool.
catered for most things and staff in general were very helpful,
deposits for remote control and having to pay for safe in your own room leaves a bad tatste in your outh after shelling out 5k
When you stay at Holiday World RIWO Hotel in Benalmádena, you'll be on the beach, within a 15-minute drive of Fuengirola Beach and Carvajal Beach. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.