優點: This places is just great, warm welcome on arrival, very clean well appointed rooms, helpful informative stave, gave us the name of a few places to eat, we went to one which was great
I don’t hesitate to recommend staying here.
缺點: LATE CHECK IN. OUR ROOM WASN'T READY UNTIL 3.25. BUFFET BREAKFAST NO GOOD FOR COOKED OPTION, AS BACON WAS INEDIBLE, FLACID & PINK. SCRAMBLED EGGS SOLID, FRIED SODA & POTATO BREAD STEAMED, WATERY MUSHROOMS. ALL IN ALL A REAL LET DOWN. FOR THE PRINCLEY SUM OF EIGHTEEN QUID. HAD TO ASK FOR SOAP & CONDITIONER. ALTHOUGH THEY ARE LISTED AS PROVIDED. HAD TO BADGER RECEPTION TWICE FOR NEWSPAPER @ 9.30 & 10am,( WHICH HAD BEEN ORDERED THE PREV DAY). & THEY STILL SAW FIT TO CHARGE US FOR IT.
缺點: Stingy supply of tea,coffee etc,what was there was poor quality.
Pool not organised i.e. Could have done with extra lane for swimmers,away from lessons. Spinner in changing room
would have been appreciated.
Cost of drinks in bar.
優點: Rooms were clean and tidy. Staff were good. Breakfast was ok too.
缺點: I got a room in the 3rd floor which was noisy for traffic. The toilet was noisy too. I only stayed for 2 nights and would have made more of an issue of it had I been staying for longer. The room rate was at the top end when compared with their local competitors (the Europa / The Fitzwilliam) etc) so I will consider them when returning to Belfast. Even so it’s still a good hotel but no longer my first port of call
缺點: Staff were quite food at check in giving a poor check in experience
優點: Most of the staff were friendly. The rooms were not too small, bathroom was small but efficient and had everything you need, also good wifi. Convenient location as well.
缺點: There was a slight smell in the corridors, didn't bother me much but can be improved. I wasn't aware of any meal deals, but had a 3 course dinner at their restaurant - starters and dessert was great, the mains not so great as they were dry (chicken and burger). There weren't many food options though.
優點: Great location, very central, high quality accommodation - bed & bedlinens, large beautifully appointed room, large bathroom with good shower, wifi, amenities. Staff on reception and in restaurant were warm, friendly, welcoming and really knew their individual roles in the hospitality industry.
缺點: Wine list could have been more interesting, else nothing else negative to say.
優點: Perfect central location close to city hall and the continental market, and right next door to the grand opera house. Hotel was spotless and staff were very welcoming, will definitely be back
優點: Was very good - no fridge in room and I had insulin injection - bit kept it cool in bathroom in water! A mini fridge would be a good option and offered when you arrive , even at a nominal cost!! Breakfast was really good!
I have booked up again for July 2019 as i like the hotel and it's location however it is very expensive!
缺點: The prices for room service is very expensive and then you also have to pay an additional amount on top of price - didn't use it for this reason!!
Think with the costs of room breakfast should be included!