Reception staff were very friendly and helpful before and during our stay. Food/bar was good.Room had a bit of character and was very comfortable.Nice atmosphere.
It was within walking distance to all attractions
We often stay in Norwich and have tried several hotels and B&Bs over the years, both expensive and cheap. This hotel is the best so far! Our room had a spa bath rather than a shower, which was an enjoyable surprise. Hotel is three converted Georgian Grade ii listed buildings so ambiance was great if you like 'period' styles - and so much nicer that the corporate sameness of many 'chain' hotels! Good breakfast cooked to order and staff all very friendly and helpful. Only a 5 minute walk to the city centre so could leave car at hotel and save on parking charges. Only stayed for one night and didn't try the restaurant, but the menu looked very interesting with lots of dishes we could have happily chosen.
Very minor point is that the hotel is a "listed building",so non of the windows are double glazed, so you can hear the traffic going by outside the hotel. However, this didn't stop us getting a good nights sleep in the comfortable bed and shouldn't put you off booking here.
Staff were friendly and helpful, hotel was family orientated.
Shower didn't work properly.
The decor and location were pleasant and was well placed for the venue we were attending
Room was small. I have further comments and will be making a complaint
would have preferred room at back of hotel - quieter
good room.nice food. helpful staff
no public internet
private room space with garden outside. Easy access to parking and patio.
the patio needed re-doing next to the room was a garden rubbish pile never enough milk pots. why do hotels provide the little tubs? breakfast amount changed on the two days from good to fair.
Friendly staff. Close to City centre.
The quality and presentation was not as good as I expected.
You can expect to find unparalleled natural beauty at the Best Western Annesley House Hotel in Norwich, which sits just a stroll away from the historic city center. The hotel is located in a tree-lined conservation area just outside Norwich’s ancient city walls, with plenty to do nearby. We recommend dedicating some time to the ‘Norwich 12’, during your stay at the Annesley House. These 12 iconic heritage buildings span across 2000 years of history, and are well worth some appreciation. Norwich Castle, Norwich Cathedral, the City Hall and the St James Mill are among some of the 12 gems, and all less than a 10 minute drive from the hotel. You can pick up a Norwich 12 guidebook from most tourist information points to really delve into the rich history of this beautiful city. For some scenic walks, The Norfolk Broads - Britain's newest National Park – is right on your doorstep when staying at the Annesley House Hotel, and offers many breath-taking rivers and lakes to admire. If you still have some free time, the pretty coastal villages of Cley, Wells-next-the-Sea and Happisburgh (check out the little lighthouse) are only a short drive away. The hotel itself is made up of three Grade II listed Georgian buildings, with blooming flowers and shrubbery decorating each. Our award-winning Conservatory restaurant enjoys views over the water garden, with menus changing frequently, but standards remaining exceptionally high. The Conservatory restaurant offers both a fine-dining and lighter bites menu, whilst the Lounge bar offers an array of delicious nightcaps to end your evening in comfort. The hotel has been awarded the coveted AA Silver Star Award, given to only a select few highly recommended hotels. These hotels must offer a superior level of quality, with regards to hospitality, service and cleanliness, as well as possessing an AA Rosette award for the quality of their food.
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