The bed, pillows and linens were great. The room was a good size and had a good atmosphere. The view and the location were also very nice. The lobby was clean and inviting.
The hallway gets noisy and I agree, when the hotel is empty it would be nice to not have neighbors especially when the pipes are so loud.
One of the elevators wasn’t working so it was a 15 min wait to get downstairs. It was also a 15 minute wait to get checked in because there were only 2 people working at the desk. Not what I would expect from a Westin
Room, view, excellent staff and service
More resturants, better gym, esp. for the money, I can get Airfare and sleep @ the Bellagio for the same amount for one night @ the Westin. I know its Las Vegas, but make the experince a little better
Located downtown, Westin Seattle is a short walk to the Pike Place Market and less than 2 blocks to the Monorail station where you can hop on for a 2 min ride to the Seattle Center (Space Needle). The hotel concierge was very helpful in our 2 day city exploration. There are many restaurants within a 2 block radius. You are supplied 2 free bottles of drinking water daily.
Food is a bit more expensive and breakfast buffet has limited choices.
Room was very clean, spacious, beautiful view and super comfortable. The location was perfect as we walked everywhere. The staff were very friendly and helpful.
Didn't like the fact that parking was not included in the price, you had to pay $48 per day. So we decided not to rent a car, and just use Uber which ended saving us money.
Disappointing Guest Experience
Traveling on business and the Westin Seattle was our conference hotel with a good location. Everything was going great until the checkout experience. Too bad this was my lasting impression. The property is am expensive standard business hotel that could be luxury with am upscale change in cistomer experience
This is an expensive standard hotel. There is nothing plush or above the standard to warrant a non conference rate of $400 a night. The Concierge person, Louise, is rude and has an attitude. I asked a simple question about the location of the bell stand and in a very rude manner she replied, "it's at the luggage assistace desk and gestured behind me. When I told her clearly I hadn't seen it, she double downed and said, "that"s what they're there for!" in a condescending tone. The other guests were made uncomfortable to witness her poor and substandard customer service. I am also sending correspondence to hq.
Always great service
King size bed, super comfy!
Hotel parking is to expensive
Decent. Better if pool was open and check in was faster.
Very comfortable bed and pillows, clean room. Liked the circular towers and proximity to the waterfront and Seattle Center.
No useable fridge in room - had to request an extra since the one in the room was full of over priced mini bar items. Slow check in, pool was closed for remodeling.
Great downtown location
Close to monorail
The staff was very friendly and easy to talk to. The valet men were quick at getting our vehicle ready. Room service was also quicker than expected.
One of the staff members got us excited about our view. She said it was her favourite room and you can see the Ferris wheel. Once we got in the room the view was nothing special and there was no Ferris wheel in sight at all.
Noisy, not enough staff, information on website unclear
The view is nice and close to everything downtown. Not a bad walk to the stadium - we were there for an event. Easy to catch a taxi.
At busy check-in hours they did not have all the desk staff available and there were long lines for check-in. Took about 30 min to get through the line. There were many young drunk 20 year olds in the hotel that night. They stood outside our room talking at 1am until I asked them to please go in there room. They then spent the last couple hours being loud and running down the hall banging on everyone's doors until I finally called security at around 3:30am. This is not what I would expect from a high end hotel with the amount of money they charge. At check-in we wanted to self-park (not worth the $25 more per night for valet. The gate for self-park was closed with a sign to go to the main entrance location (this causes a 6 block detour with the one-way streets). When we returned the valets told us that self-parking was not being allowed due to an event (which we were there for). So they were only allowing valet (to rip us off another $25/night). We were then told we had to go another 6 blocks detour to the only self-parking option if we did not want to allow them to park our car. I would have been fine with the location we parked at if it had been clear. The process made it clear that they made it super difficult so that everyone would just do the valet parking. Once you get in line to check in you have no way out due to the valet only. The hotel also charges very high prices for wi-fi per day. I would expect for a hotel that hosts events and such would allow free internet access or at least a decent price. For a slower speed for download up/down than I get at home they wanted $29/day. I would not stay here again and would say that it is not equal to a 4 star hotel. It felt as if they were not staffed appropriately and felt ripped off at every turn.
our room was facing north and we had an ecellent view of the space needle area
The view from our 47th floor room was breath-taking. When I booked the "Deluxe City View" I was expecting to be on the higher floors, but not the top! What a pleasant surprise! The beds were very comfortable. The room was small but served its purpose - a place to crash after a night out on the town - so I had no complaints. The location was perfect for finding places to dine and dance within walking distance.
I was disappointed that there was no free wifi in our room (free in lobby after obtaining code from hotel staff). As many others have mentioned before, parking is very expensive ($39).
very responsive to whatever I needed.I remembered that I needed to worm up my food and they provided a microwave which I was not expecting
Great location, reasonable cost and very clean and quiet.
It was very convienent to shopping and dining facilities. The views from the room were spectacular. Very enjoyable stay.
Easy check in and express check out. Perfect location for exploring Seattle on foot as within easy walking distance to Pike Market, shopping centres, monorail etc...great views of Puget Sound and the Space Needle (we were on the 40th floor).
No free internet in hotel rooms - had to go to lobby for free access which is very inconvenient. Bathrooms are on the small side but "Heavenly Shower" was great.
Location is great. 10 min. from Market; 15 min. From Seattle Center
pool & fitness
I picked it for the proximity to Pike's Place and the Seattle Center and was very pleased with being in walking/bus distance of many activities.
The room was very small for four persons.
Remote would not turn on or off the TV. Had to use the power switch on the TV. Inconvienent.
what I learned at the conference
One of downtown Seattle's most dynamic destinations, The Westin Seattle offers guests spacious hotel rooms and suites with anticipatory service, signature Heavenly® amenities and stunning views of the Seattle skyline. Seattle's famed Pike Place Market, the Space Needle, Washington State Convention Center and Lumen Field are nearby, offering ample opportunities for adventure and exploration. After a busy day exploring Seattle, enjoy curated local wines and innovative small plates at 1900 FIFTH, or savor elevated casual dining at Relish Burger Bistro. For relaxation, the hotel features a heated indoor pool and wellness-enhancing WestinWORKOUT® Fitness Studio with state-of-the-art gym equipment, including Peloton® bikes. For those seeking modern event space in downtown Seattle, the hotel features 70,000 square feet of versatile venues, as well as delicious catering and expert planning services. Come discover the Emerald City on your own terms at The Westin Seattle.
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