A good place if you want to explore the real Jakarta, away from Jl Thamrin and the tourist spots. Nice surrounding. Hotel is convenient for single travellers, good value for money, shopping mall, nice small restaurants, evening entertainment in walking distance.
They should pay proper attention to one customer at a time. Not give attention to several customers at one time as it's time wasting. The checking out process proved that.
The carpets. Seem very old indeed. I am upset that I have to pay in a local currency. I expect to pay in usd as this was the currency that I booked and I cannot trust the hotel;s exchange rate. This is very unfair.
Large room and comfortable bed; friendly staff, nice breakfast.
Rooms smelt a little bit of smoke
Location, ease of means of transportation.
Looks tired, needs a revamb, cleanliness is often an issue.
good clean and comfortable rooms, friendly staff, good location
room service items a bit pricy
Bathroom very small and works during our stay.
The taxi service is very good and the staff were very helpful in suggesting places to visit during day and night time. We were very pleased with the staff recomendations.
The Hotel have only two lifts which happen to move very slow.
The staff were polite, attentive and efficient. The room was clean and comfortable with free internet connection. Location is good and I had no problem getting to places I wanted to go. I had not problem with the lift. Will definitely stay here again on my next trip to Jakarta.
The quality of food was inconsistent. One of my room service orders was a disappointment as the food was cold, resulted in the fried rice being hard. By the way, the Singapore Fried Noodle was more like Indonesian Fried Noodle :)
Location of the hotel.
Difficult for friend to pick-up during rush hour because of 3-in-1 system.( Single occupancy vehicle not allowed)
Strategically located in the city center of Jakarta, Mercure Jakarta Kota Hotel is 4-star International hotel locally inspired by Indonesian - Chinese culture which offers you a cozy and comfortable stay equipped with amenities suitable for business and leisure.