西棕櫚灘 Palm Beach Intl租車

Thrifty at Palm Springs Intl Airport '- Unacceptable

優點： They identified my booking with Kayak

缺點： The lady at the counter: - Did not recognized the insurance with ALIANZ I paid to Kayak, she told me that If I had an event, I must solve it by my own because thrifty will not recognize the insurance acquired with you - IS THIS CORRECT? - She told me the Nissan Versa was not for 4 people (not true), is certainly a small car but it worked for us, 2 adults and 32 kids. - Push me to acquire an additional insurance because the one with Kayak did not covered liabilities - any damage to third parties Overall, I think that with so much rental companies, you should go with a different one as a customer I rented the car on 4/1 at noon. After receiving my contract I explained to the manager what was the case

Photograph every ding and scratch before you leave the property

優點： low price, quick service

缺點： I rented the car in a dark lot. The attendant just pointed it out from far away. No one offered me a chance to document the condition of the car. When I returned, the guy started to point out every single ding and scratch on the vehicle. I said that I didn't put them there. He asked if I had photographs to prove it. I said I didn't. I told him to do whatever he had to do. We'll see if they try to charge me.

Not the best and they don’t care

優點： Car was clean

缺點： Driving was uncomfortable and I was charged a late fee. Also the rep outside was not helpful until I went inside the airport to speak to someone at the drop off location. The price was adjusted but it is still not what I had been quoted.

缺點： Wanted $13/day for the spouse to be able to drive the car. Others do not charge for that. We cancelled with thrifty.

Pay attention

優點： No line at pickup.

缺點： I understand the usual agent effort to upsell, with insurance (never) and gas (I’ll do it) but the new one - pay an extra $52 per week for tolls - was a surprise. Any self respecting GPS map app can help you avoid tolls (which I did successfully). Taxes on my internet reservation were underestimated by $20. My total according to my Rez was supposed to be $395 for 13.25 days. It was a weekly rate of $193 plus $14.95 per day for the extra 6.25 days. The agent said the system could not process the daily rate, which they automatically round up to seven days, hence it becomes a weekly rate. The difference was another hundred dollars. So, what I thought was going to be a $395 rental had now become $415 (underestimate of taxes) and then $502 (2 weeks at weekly rate instead of 1 week plus daily rate). And the hold on my card was $586. If I had been talked into the confusing and high pressure toll gimmick, my cost would have been $606! My RT airfare was $150! I almost walked away from the whole deal, but who wants to do that in the first day of vacation? To top it all off, I signed up for the “surprise” size car, hoping that I might get anything larger than Economy or Compact. The result was a Compact. Of course it was!