優點: The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.
缺點: In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.
優點: Whilst initially we were given a room that hadn’t been made up (housekeeping made a mistake and confirmed the room had been cleaned when in fact it had) however the lovely girl at reception quickly rectified the situation and also gave us a free upgrade. Our room faced the beach and was an absolute stunning view.
缺點: This is not something that worries us but it should be known that the nightclub music can be heard till all hours in the morning (even on the 24th floor where we were.
優點: The staff at concierge and reception desks - really helpful.
缺點: Finding hairs in my bathtub when I walked in..
優點: Really good position, doorstep from Hard Rock Cafe and central road, few minutes walk from the beach
缺點: Wi-fi is not included, you have to pay for it
The aircon wasn't working and they fixed it the 3rd day we were there
優點: We really enjoyed staying at this hotel.
Location, rooms, facilities and staff were great .
缺點: Honestly there is nothing I can complain about that.